2nd Line Support Engineer

1 week ago


Dudley, United Kingdom Penguin Recruitment Ltd Full time

**2nd Line Support Engineer - IT Solution Provider - Dudley**

**Up to £30,000 + Training + Benefits**

Leading IT Managed Service Solution Provider are looking for a 2nd Line Support Engineer to work with a range of SME and Corporate clients. Being a fast moving market, the successful 2nd Line Support Engineer will need to have an attention to detail, demonstrateexcellent communication skills and a range of technical understanding.

Your role will require you to record all tickets and track solutions, dealing with a range of technical issues covering hardware and software. Where needed you will be required to escalate the problem to the 3rd line team and will need the ability to worktowards SLA's.
- Experience in an IT Service Desk role.
- A good working knowledge of as many of the following as possible - Active Directory, O365, Azure, Windows Server, Desktop Support, Network Technology, Data Storage Technology.
- Excellent communication and problem solving skills (written and verbal).
- The ability to work in a fast moving technical environment
- Any IT certifications

Keywords - Technical Support Engineer, 1st Line Support Engineer, 3rd Line Support Engineer, IT Support Analyst.

Suitable Locations - Wolverhampton, Stourbridge, Halesowen, Wolverhampton.



  • Dudley, United Kingdom In Technology Group Full time

    Job Title: 2nd Line Application SupportLocation: Hitchin (full-time onsite)Industry: PropertySalary: £32-38k (DOE) Role Overview: As a 2nd Line Application Support Analyst, you will provide technical support for web and mobile applications to business partners and end-users. You will engage with customers promptly to document details of their cases, issues,...


  • Dudley, United Kingdom Crimson Full time

    **IT Infrastructure Engineer required** for a rapidly growing organisation based in Dudley. Within this role, you will be responsible for providing 2nd/3rd line technical network and server support to the organisations internal end users. **Key Responsibilities of the role include**: - To deputise for the Infrastructure Manager in all infrastructure...


  • Dudley Wood, United Kingdom In Technology Group Full time

    Job Title: 2nd Line Application SupportLocation: Hitchin (full-time onsite)Industry: PropertySalary: £32-38k (DOE) Role Overview: As a 2nd Line Application Support Analyst, you will provide technical support for web and mobile applications to business partners and end-users.You will engage with customers promptly to document details of their cases, issues,...


  • Dudley Wood, United Kingdom In Technology Group Limited Full time

    Job Title: 2nd Line Application SupportLocation: Hitchin (full-time onsite)Industry: PropertySalary: £32-38k (DOE)Role Overview: As a 2nd Line Application Support Analyst, you will provide technical support for web and mobile applications to business partners and end-users.You will engage with customers promptly to document details of their cases, issues,...

  • 1st Line IT Support

    7 days ago


    Dudley, United Kingdom Ernest Gordon Recruitment Limited Full time

    **1st Line IT Support** **£20,000 - £24,000 Negotiable DOE + excellent training + 25 days holiday + pension** **Dudley** Are you an IT support Technician looking to work for a global leader in it's field offering and excellent training and development package to take your career to the next step? Do you want to work for a multi-national business with...


  • Dudley, Dudley, United Kingdom Chapman Tate Associates Full time

    Job Title 2nd Line Support Engineer Opportunity Up to £32,000 per annum Chapman Tate Associates is partnering with a leading Managed Service Provider (MSP) in Dudley to find a skilled 2nd Line Support Engineer. As a key member of the support team, you will provide technical assistance and troubleshooting for a variety of IT issues.Main...

  • Help Desk Engineer

    3 days ago


    Dudley, Dudley, United Kingdom Chapman Tate Associates Full time

    IT Career Opportunity 2nd Line Support Engineer Position Available Salary: Up to £32,000 per year We are working with a prominent MSP in Dudley to recruit a talented 2nd Line Support Engineer. In this role, you will be responsible for delivering technical support and resolving complex IT issues.


  • Dudley, United Kingdom Chapman Tate Associates Full time

    Job Title: 2nd Line Support Engineer Location: Dudley, UK Salary: Up to £32,000 per annum About the Role: Chapman Tate Associates are excited to partner with a leading Managed Service Provider (MSP) in Dudley to find a talented 2nd Line Support Engineer. If you have a passion for technology and a knack for problem-solving, this could be the perfect...


  • Dudley Wood, United Kingdom Chapman Tate Associates Full time

    Job Title: 2nd Line Support Engineer Location: Dudley, UKChapman Tate Associates are excited to partner with a leading Managed Service Provider (MSP) in Dudley to find a talented 2nd Line Support Engineer.If you have a passion for technology and a knack for problem-solving, this could be the perfect opportunity for you!Provide 2nd line support for a range of...


  • Dudley, United Kingdom Chapman Tate Associates Full time

    Job Title: 2nd Line Support EngineerLocation: Dudley, UKSalary: Up to £32,000 per annumAbout the Role:Chapman Tate Associates are excited to partner with a leading Managed Service Provider (MSP) in Dudley to find a talented 2nd Line Support Engineer. If you have a passion for technology and a knack for problem-solving, this could be the perfect opportunity...


  • Dudley, United Kingdom Chapman Tate Associates Full time

    Job Title: 2nd Line Support Engineer Location: Dudley, UK Salary: Up to £32,000 per annum About the Role: Chapman Tate Associates are excited to partner with a leading Managed Service Provider (MSP) in Dudley to find a talented 2nd Line Support Engineer. If you have a passion for technology and a knack for problem-solving, this could be the perfect...


  • Dudley, United Kingdom Chapman Tate Associates Full time

    Job Title: 2nd Line Support EngineerLocation: Dudley, UKSalary: Up to £32,000 per annumAbout the Role:Chapman Tate Associates are excited to partner with a leading Managed Service Provider (MSP) in Dudley to find a talented 2nd Line Support Engineer. If you have a passion for technology and a knack for problem-solving, this could be the perfect opportunity...


  • Dudley, United Kingdom Chapman Tate Associates Full time

    Job Title: 2nd Line Support EngineerLocation: Dudley, UKSalary: Up to £32,000 per annumAbout the Role:Chapman Tate Associates are excited to partner with a leading Managed Service Provider (MSP) in Dudley to find a talented 2nd Line Support Engineer. If you have a passion for technology and a knack for problem-solving, this could be the perfect opportunity...


  • Dudley, United Kingdom Chapman Tate Associates Full time

    Job Title: 2nd Line Support EngineerLocation: Dudley, UKSalary: Up to £32,000 per annumAbout the Role:Chapman Tate Associates are excited to partner with a leading Managed Service Provider (MSP) in Dudley to find a talented 2nd Line Support Engineer. If you have a passion for technology and a knack for problem-solving, this could be the perfect opportunity...

  • It Support Engineer

    1 month ago


    Delph, Dudley, United Kingdom CV-Library Full time

    Salary - £25,000 - £26,000 Location - Dudley Contract - Permanent Hours - Full time Key skills: Service desk, Helpdesk, 1st-Line Support, 2nd-Line, MS Support, Windows, MSP, Office 365, Cloud Services, MCSE, MCITP, Cloud, Managed Desktop Support, Microsoft Partner, HP, Aruba, Hardware Support, Systems Engineering. Chapman Tate Associates...


  • Dudley, Dudley, United Kingdom Chapman Tate Associates Full time

    Role SummaryWe are seeking a highly motivated and experienced 2nd Line Support Engineer to join our dynamic team, working closely with the 1st line support team to ensure seamless issue resolution.


  • Dudley Wood, United Kingdom Chapman Tate Associates Full time

    Job Title: 2nd Line Support Engineer Location: Dudley, UK Salary: Up to £32,000 per annum About the Role: Chapman Tate Associates are excited to partner with a leading Managed Service Provider (MSP) in Dudley to find a talented 2nd Line Support Engineer.If you have a passion for technology and a knack for problem-solving, this could be the perfect...


  • Dudley, UK, West Midlands, United Kingdom Chapman Tate Associates Full time

    Job Title: 2nd Line Support EngineerLocation: Dudley, UKSalary: Up to £32,000 per annumAbout the Role:Chapman Tate Associates are excited to partner with a leading Managed Service Provider (MSP) in Dudley to find a talented 2nd Line Support Engineer. If you have a passion for technology and a knack for problem-solving, this could be the perfect opportunity...


  • Dudley, Dudley, United Kingdom Chapman Tate Associates Full time

    Job Description Seeking an experienced 2nd Line Support Engineer Up to £32,000 per annum Chapman Tate Associates has partnered with a top Managed Service Provider (MSP) in Dudley to find a skilled 2nd Line Support Engineer. As part of the support team, you will offer technical assistance and resolve various IT issues.Main Responsibilities:Deliver 2nd line...


  • Dudley, United Kingdom AWD online Full time

    **First Line IT Help Desk Support Engineer / Service Desk Analyst** who has a solid technical background with a good understanding of networks, hardware and software, Windows Desktops and associated technology with excellent troubleshootingskills is required for an IT solutions company based in Dudley, West Midlands. **SALARY**:£20,805 per annum +...