Concierge - Part Time

3 months ago


London, United Kingdom Catch 22 Full time

Catch 22 are working with a high-end residential property management company looking for a **Concierge (Part time afternoons)** to join their team at a new exclusive and up-market residential complex in London Stratford - E15

**Hours**:working on a rota based on a 4 on 4 off 1pm to 7pm

**Key responsibilities of the Concierge (P/T)**:
You will be responsible for the front of house customer services routines within the development.

Front of House
- Interact in an enthused and empathetic manner to all people on site.
- Answer the phones
- Be empathetic in relation to customers requests, queries or concerns
- Asset Management - to support the ongoing asset management routines of the development. Liaising with key stakeholders.
- Risk Management - liasing with the client relationship/support team, contractors and customers to facilitate risk assessments and routine risk management tasks. Maintaining a detailed audit trial of all actions.

**Who are we looking for**:

- Someone who respects and fits the companies values -_
- Meticulous
- preparation, process, detail, diligent, methodical, specific
- Dedicated - commitment, belief, passion, self-discipline, enthusiasm
- Smart - innovative, resourceful, original, creative, effective
- Supportive - collaborative, honest, communicative, flexible, team-player
- In addition - _
- Relevant experience - Essential
- Excellent Customer service skills - Essential

**Salary for the Concierge (P/T)**

Offering a salary of £14,500 + benefits per annum.


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