Dental Receptionist

1 week ago


Leeds, United Kingdom Dental Excellence Harewood Full time

**Dental Receptionist - Dental Excellence Harewood**

**Dental Excellence Harewood is looking for a Dental Receptionist to join our team**

Nestled within the picturesque landscape of North Leeds, Dental Excellence Harewood is an extraordinary dental practice. Our stunning location is set against the backdrop of Harewood's grand estate, offering magnificent surroundings and breath-taking scenic walks right at our doorstep.

**Experience Unparalleled Luxury**

Occupying a grand, listed building, our practice combines the charm of a historic setting with the sophistication of modern dentistry. We take pride in offering a unique dental experience, where patients can relax in an environment that exudes luxury and tranquillity.

**Cutting-Edge Technology at Your Service**

At Dental Excellence Harewood, we spare no effort in ensuring that our patients receive the finest care. Our practice is equipped with state-of-the-art technology, including a CBCT machine, MODJAW, iTero, and the Trios 3Shape Scanner. These cutting-edge tools empower our dedicated team to deliver advanced and precise treatments.

**Specialist and Advanced Care**

Our commitment to excellence extends to the treatments we provide. Dental Excellence Harewood offers a comprehensive range of specialist and advanced services, including:

- Implantology
- Orthodontics
- Oral Surgery
- Sedation Dentistry
- Endodontics
- Periodontics
- Pediatric Dentistry
- Restorative Dentistry
- Cosmetic Dentistry
- Hygiene Services

With a team of highly skilled professionals and specialists in each field, we ensure that our patients receive the highest standard of care tailored to their unique needs

**Job Purpose**:
**Receptionist role and responsibilities**
- Meeting and greeting patients, providing a great first impression and patient journey
- Booking and amending appointments, answering the phone, updating patient records
- Co-ordinating the care packages for our patients that has been provided by our clinicians
- Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
- Supporting the TCO with extended duties

**Your skills and experience**
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably within a healthcare setting
- Proficient with Microsoft Word and Outlook with overall strong organisation skills
- Previous experience with promoting company products and services
- Preferred Dentally experience
- Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
- Extensive clinical knowledge of treatments provided within a healthcare setting
- Previous experience of delivering an outstanding service in a customer facing role
- Proven strong stakeholder management skills with the ability to deal with a broad range of people.
- Understanding of treatment planning
- Good Telephony skills
- Accurate and timely administration.
- GDPR adherence.
- Computer literate
- Advocate of Bupa values.

**How to Apply**:
**Your salary and benefits**
- A competitive starting salary and the opportunity to increase this through training and development
- Established progression and development
- Contributory pension scheme
- Modern surgeries and dental software systems
- Access to a full training and development platform, with access to thousands of courses at your fingertips
- Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding
- Access to a 24 hour GP through your phone, 24/7
- Early access to your earned wages for the times you might need it
- Earn up to £3,000 per referral in our employee referral scheme
- Your uniform will be provided.
- 20 days holiday per annum plus bank holidays. Each year of service amounts to an additional annual leave day and is capped at 25 days per annum after 5 years of service.
- Full sick pay
- Enhanced Maternity and Adoption benefits from Summer 2024
- Annual pay reviews every April

Full time, Permanent role (40 hours per week)

Working hours 8.00am - 5.00pm, Monday - Friday.

**We're proud to have been named in the LinkedIn Top Companies Where the UK Wants to Work, the Forbes World's best employers, and in the Inclusive Top 50 UK Employers list.**

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.50-£13.00 per hour

Expected hours: No less than 32 per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Referral programme
-


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