Regional Field Manager

23 hours ago


Stevenage, United Kingdom Concept Resourcing Full time

**Role - Regional Field Manager
£30,000 - £35,000 + bonus
Various roles based in North & South of UK**

Concept Resourcing are working with an exciting organisation who are the leading provider of professional security solutions. The company has gone from strength to strength and has built a strong customer base across 16 counties within Europe and America.

We have an exciting opportunity to join as a Regional Field Manager. The Regional Field Manager is involved in overseeing and managing a team of senior field engineers within a geographical location. You will be working to drive and implement high performanceand work to continuously maintain, improve and promote high standards.

**Responsibilities**
- Field based role managing engineers within the South of the UK
- Providing support and training to senior engineers
- Working with Service Desk to ensure calls are covered and scheduled out
- Handling escalations
- Assisting with recruitment of new engineers
- Monitoring of KPI's and drive performance at all times
- Provide technical expertise, coaching and development
- Ensuring that engineers are engaged and motivated
- Driving productivity and ensuring compliance is met

**Essential**
- Experience managing field service engineers
- Excellent technical knowledge
- Outstanding organisational skills
- Experience of training and developing of field service engineers



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