Technical Training Administrator
6 months ago
**Company Description**
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the change to improve quality of life all across the globe. Welcome to Bosch
**Job Description** Key Duties and Responsibilities**
- Support the filling of all technical training courses to ensure compliance with the minimum fill rates expected by the client
- Support the production of client reporting requirements on a daily, weekly and monthly basis
- Support compliance by following process and accuracy in all work and data entry
- Produce reports and KPI’s for management information and review
- Produce and maintain staff guidance documents to support consistency and accuracy of process
- Support the IQA and Operations teams, in the engagement and use of data
- Support any data or systems related activities necessary for the maintenance of client reports
- Liaising and supporting with the Quality Manager and other stakeholders to ensure quality assurance is maintained across all technical training documentation
- Liaising with Hospitality Guaranteed and clients in relation to the bookings of staff hotel accommodation / requirements
- Supporting with client / programme requests
- Support with organising ad-hoc events and team meetings
- Attending any relevant team and operational meetings
- Supporting the Senior Administrator with any purchasing/invoice requests
- Support any other general administration and office procedures
**Qualifications**
- Possess strong organisational skills
- Use balanced judgement and informed decision making in the delivery of their duties
- Display, at all times, a customer oriented, service provider attitude and be a positive ambassador for the company
- Take ownership of customer queries. Think partnerships. Work collaboratively with all members of the Bosch Mobility Aftermarket (MA) business.
- Understand the goals and operating targets of the business and the way in which they contribute towards the success of Bosch MA within the UK
- Engage in the process of improving our business processes by contributing ideas and suggestions
- Communicate proactively and effectively at all levels, both externally and internally
- Be determined, energetic and flexible
**Additional Information**
On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, a health cash plan, life assurance and other discounted benefits. We will also provide opportunities for personal and professional development.
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