Restaurant Supervisor

At Meraki Restaurant Group our ethos is to put a bit of love, passion and creativity into everything you do.

We have four stunning restaurants in the surrounding areas of Glasgow.

Our popular steakhouse and first venture, Cocktails & Steaks, Uddingston was established in 2017. Followed by our Scottish Restaurant & Gin Emporium Mr MacGregor’s in Netherlee. Cutler Lobster & Steaks serves fresh seafood and shellfish along with the finest cuts of beef and is located in Giffnock. Our latest venture is a traditional Italian restaurant Luciano’s in Burnside offering traditional Italian dishes and authentic Italian style pizza and outstanding wine.

At Meraki, we take pride in offering a unique dining experience that delights our guests with mouthwatering dishes made from the freshest produce possible, a warm ambiance, and exceptional service. Our menu features locally sourced ingredients prepared by our talented chefs ensuring every visit is an unforgettable culinary adventure.

We are always searching for new opportunities to expand and grow our portfolio further with our 5th restaurant due to launch later this year.

Are you a passionate and experienced individual with a flair for hospitality and leadership? Do you thrive in a dynamic and fast-paced restaurant environment? If so, we have an exciting opportunity for you to join our team as a **Restaurant Supervisor at Cocktails & Steaks.**

**Responsibilities**:

- Oversee the daily restaurant operations and ensure smooth functioning of all front-of-house activities.
- Welcome and seat guests, taking reservations and managing Resdiary efficiently.
- Ensure that guests' needs are met promptly and courteously, addressing any concerns or issues that may arise.
- Collaborate with the kitchen staff to maintain consistent food quality and presentation.
- Assist in training new employees on service procedures, menu knowledge, and customer interaction.
- Monitor inventory levels of stock and supplies, and advise management if levels are low.
- Uphold health and safety standards, including proper food handling and cleanliness of the restaurant.
- Handle cash transactions and maintain accurate records of daily sales and receipts.
- Collaborate with management to create and implement promotions or special events to enhance guest experience and increase revenue.

**Requirements**:

- Previous experience in a restaurant supervisory role or similar capacity is preferred.
- Exceptional customer service skills with a friendly and approachable demeanor.
- Excellent communication and interpersonal skills.
- A passion for food and hospitality, with a keen eye for detail.
- Ability to thrive in a fast-paced and high-pressure environment.
- Flexibility to work evenings, weekends, and holidays as needed.

**Benefits**:

- Competitive Hourly rate of **£10.60 **per hour.
- Gratuity Share
- Discount on restaurant dining within the Meraki Group.
- Staff meals on applicable shifts.
- Company Pension Scheme.

If you would like to join our close-knit team and be part of a dining experience that leaves a lasting impression on our guests, please submit your C.V. along with a cover letter telling us why you'd be the perfect fit for the role of Restaurant Supervisor at Cocktails & Steaks. We look forward to hearing from you

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-25 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Store discount

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Uddingston, G71 7BP: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising experience: 1 year (preferred)

Work Location: In person

Reference ID: CSSUP