Centre Manager

2 weeks ago

Worthing, United Kingdom Consult Full time

The role of the Centre Manager is to be responsible for the day-to-day operations at the centre. This involves managing a multi-disciplinary team and working with a range of third party agents to ensure seamless care pathways for all clients. The managerwill oversee the programme delivery and development of services in the centre including Aftercare, Recovery Programmes, Criminal Justice and any other services connected to the service and Company's model of delivery. The manager will lead the staff team andensure that clients receive high quality service in a safe environment

**Responsibilities**:

- The Company’s policies, procedures, protocols, guidelines and standards
- Good professional practice and the Company’s Quality Assurance strategy CQC and other regulatory requirements
- All legal and contractual obligations e.g. information governance, confidentiality, diversity, health & safety and medication control. Undertake management responsibilities and accountabilities in:

- The centre’s compliance in safeguarding of clients and management of Incidents.
- Maintaining the centre’s compliance and quality in all areas.
- Contribute to the design, quality and maintenance of the therapeutic recovery programme and service delivery.
- Compile and monitor data to produce timely reports and maintain accurate records.
- Line-manage and supervise all employees, bank-workers and volunteers within the team to meet agreed objectives.
- Ensure effective induction of staff and volunteers, with the effective delivery of training and promotion of continuing professional development.
- Maximise retention and occupancy at a level that meets or exceeds targets set by the Company.
- Maintaining knowledge of good practice and developments in the substance misuse field and with all relevant regulations to develop and improve service delivery.
- Managing the day-to-day operations of the Centre including the rota/timetabling system, care management of clients and the facilities management of the building.
- Overseeing the health and safety of the building and reporting any outstanding issues in a timely fashion.

**About You**:

- Have the ability to embrace new ways of working.
- Manage your own time appropriately and meet expected deadlines.
- Works well in a team and can share ideas and experience.
- Able to work on their initiative.
- Excellent communication and interpersonal skills are essential.
- Ability to work well in a team.
- Holds a Health & Social Care Management Qualification at QCF Level 5 or equivalent.
- Holds experience of developing a range of therapeutic interventions and delivering group work & one-to-one interventions within a substance misuse setting.
- Has experience of overseeing the operations of a centre.
- Is proficient in using Microsoft Office, Outlook and other required software programs.
- Has the ability to manage delegated financial budgets
- Is able to effectively manage the performance of a team and the professional development of a diverse group of employees and volunteers.
- Can successfully manage challenging behaviour.
- Holds the ability to respond flexibly to the demands of the role.
- Will engage in continuous professional development.

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