Visitor Services Supervisor

5 months ago


Cupar, United Kingdom The National Trust for Scotland Full time

To provide operational coordination and supervision of retail, learning, visitor services, and events at in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for catering, retail, events and duty management is very often the “face” of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

**Supervising/undertaking the day-to-day operation of the Palace and gardens to ensure an excellent customer/visitor experience. This includes supervision of**:

- Visitor services, catering, events and retail offer (including ordering, merchandising, sales targets).
- Line management of Visitor Services Assistants and volunteers.
- Duty management and oversight/maintenance of the property.
- Ensure the property social media is managed to generate interest, engagement and help drive visitors.
- Deliver the schools programme to meet the targets for number of visits, revenue generated.
- Support the informal learning and community engagement / outreach activity.
- Ticketing & Membership sales (to targets) and general customer service (individuals, education visits, other groups).
- Security of the Property;
- Health & Safety procedures, emergency procedures, and environmental procedures;
- Deputising for the Visitor Services Manager / Operations Manager on-site and off-site as required.

**Salary**: £25,603.00-£27,318.00 per year

Work Location: In person


  • Catering Supervisor

    5 months ago


    Cupar, United Kingdom NHS Scotland Full time

    An opportunity has arisen to join our dedicated team of Support Services staff within North East Fife catering department based at Stratheden Hospital. Duties include supervision of all catering staff, preparing, producing and presenting the menu items required for the food service to patients, staff and visitors. Assisting with maintaining a clean safe...


  • Cupar, Fife, United Kingdom ASA Recruitment Full time

    Job Title: Mobile Catering SupervisorLocation: Fife and surrounding areas, including Glenrothes, Kirkcaldy, Leven, Cupar, Dunfermline, Lochgelly.Pay Rate: £13 per hour (Weekdays), £16 per hour (Weekends)Employer: ASA Recruitment (on behalf of local authorities)Contract Type: Temporary.Job Description:ASA Recruitment is currently seeking a Mobile Catering...


  • Cupar, Fife, United Kingdom ASA Recruitment Full time

    Job Title: Mobile Catering SupervisorLocation: Fife and surrounding areas, including Glenrothes, Kirkcaldy, Leven, Cupar, Dunfermline, Lochgelly.Pay Rate: £13 per hour (Weekdays), £16 per hour (Weekends)Employer: ASA Recruitment (on behalf of local authorities)Contract Type: Temporary.Job Description:ASA Recruitment is currently seeking a Mobile Catering...

  • Food Service Manager

    1 month ago


    Cupar, Fife, United Kingdom ASA Recruitment Full time

    Job Title: Mobile Catering SupervisorASA Recruitment is seeking a Mobile Catering Supervisor to work across various locations for local authorities within the Fife area. This is an exciting opportunity for someone with a strong catering background to join a supportive and dynamic team.Key Responsibilities:Supervise and support catering teams across multiple...

  • Food Service Manager

    1 month ago


    Cupar, Fife, United Kingdom ASA Recruitment Full time

    Job Title: Mobile Catering SupervisorASA Recruitment is seeking a Mobile Catering Supervisor to work across various locations for local authorities within the Fife area. This is an exciting opportunity for someone with a strong catering background to join a supportive and dynamic team.Key Responsibilities:Supervise and support catering teams across multiple...


  • Cupar, United Kingdom The Covenanter Falkland Full time

    Previous experience in hospitality setting is preferred. - Must be responsible and enthusiastic. - Must be trustworthy and can work well with others. - The role will be to help manage the daily tasks in running the bar and restaurant including organising other staff members, helping to assist with customer enquiries and bookings, serving customers and use of...

  • Domestic Assistant

    4 months ago


    Cupar, United Kingdom Four Seasons Health Care Full time

    Four Seasons Health Care - Fife - Home support - Lunardi Court, Cupar - Days - Part time - £10.43 We are currently recruiting for a Domestic Assistant. Working as a Domestic Assistant you will be responsible for maintaining a hygienic and safe environment for our residents, visitors and staff. You will be an important part of the team that ensures...

  • Domestic Assistant

    4 months ago


    Cupar, United Kingdom Four Seasons Health Care Full time

    Four Seasons Health Care - Fife - Home support - Lunardi Court, Cupar - Days - Part time - £10.43 We are currently recruiting for a Domestic Assistant. Working as a Domestic Assistant you will be responsible for maintaining a hygienic and safe environment for our residents, visitors and staff. You will be an important part of the team that ensures...

  • Cook

    5 months ago


    Cupar, United Kingdom NHS Scotland Full time

    An opportunity has arisen to join our dedicated team of Support Services staff within the catering department at Stratheden Hospital also covering from time to time at our other hospital site in St Andrews. Duties include preparing, producing and presenting the menu items required for the food service to patients, staff and visitors. Assisting with...

  • Porter/driver

    4 months ago


    Cupar, United Kingdom NHS Scotland Full time

    We require two friendly and self motivated individuals to join our dedicated team of Porters based at Stratheden Hospital. You must hold a current full UK clean driving licence as you will be required to undertake a range of driving duties. The ability to work alone or as part of a team is essential for the delivery of portering services to the patients,...

  • Receptionist

    5 months ago


    Cupar, United Kingdom Eden Fife Autocare Full time

    **Job Title**:Receptionist **Job Type**:Full time (40 hours per week). **Work Pattern**:Monday - Friday, 8:30am - 5pm. **Salary**:£12 - £15 per hour (salary dependent on experience). **About Us** We are a small, independent garage based in the centre of Cupar and have been operating for over 30 years. **The Role** We are looking for a hard-working,...

  • Receptionist

    5 months ago


    Cupar, United Kingdom Eden Fife Autocare Full time

    **Job Title**:Receptionist **Job Type**:Full time (40 hours per week). Part time hours can be considered. **Work Pattern**:Monday - Friday, 8:30am - 5pm. **Salary**:£12 per hour **About Us** We are a small, independent garage based in the centre of Cupar and have been operating for over 30 years. **The Role** We are looking for a hard-working,...

  • Porter/driver

    5 months ago


    Cupar, United Kingdom NHS Scotland Full time

    **Hours**: 28 Hrs per week (4 days over 7)** We require a friendly enthusiastic and self motivated individual to join our dedicated team of Porters based at Stratheden Hospital. You must hold a current full UK clean driving licence as you will be required to undertake a range of driving duties. The ability to work alone or as part of a team is essential for...

  • Porter/driver

    5 months ago


    Cupar, United Kingdom NHS Scotland Full time

    We require a friendly, enthusiastic and self motivated individual to join our dedicated team of Porters based at Stratheden Hospital. You must hold a current full UK clean driving licence as you will be required to undertake a range of driving duties. The ability to work alone or as part of a team is essential for the delivery of a portering service to the...

  • Cook

    5 months ago


    Cupar, United Kingdom NHS Scotland Full time

    An opportunity has arisen to join our dedicated team of Support Services staff within the Catering Department at Stratheden Hospital. Duties include preparing, producing and presenting the menu items required for the food service to patients, staff and visitors and assisting with maintaining a clean safe working environment for the delivery of the catering...


  • Cupar, United Kingdom SG Pro Cleaning Ltd Full time

    We are seeking a reliable Cleaner who has an eye for detail to join our team. In this role, you will be responsible for maintaining cleanliness and tidiness in various areas of a site facility project. This is an excellent opportunity for someone who takes pride in their work and enjoys creating a clean and welcoming environment. Days of work - Monday -...

  • Domestic Assistant

    5 months ago


    Cupar, United Kingdom NHS Scotland Full time

    An opportunity has arisen to join our dedicated team of Support Services staff within Stratheden Hospital. You will be required to carry out general cleaning duties within the wards and departments, ensuring compliance with quality standards, Health & Safety, and control of infection. National Cleaning Services Specification and other requirements as...

  • Domestic Assistant

    5 months ago


    Cupar, United Kingdom NHS Scotland Full time

    An opportunity has arisen to join our dedicated team of Support Services staff within Stratheden Hospital. You will be required to carry out general cleaning duties within the wards and departments, ensuring compliance with quality standards, Health & Safety, control of infection, National Cleaning Services Specification and other requirements as specified...

  • Domestic Assistant

    5 months ago


    Cupar, United Kingdom NHS Scotland Full time

    An opportunity has arisen to join our dedicated team of Support Services staff within Stratheden Hospital. You will be required to carry out general cleaning duties within the wards and departments, ensuring compliance with quality standards, Health & Safety, Control of Infection and National Cleaning Services Specification and other requirements as...

  • Domestic Assistant

    5 months ago


    Cupar, United Kingdom NHS Scotland Full time

    An opportunity has arisen for you to join our dedicated team of Support Services staff within Weston Day Hospital. You will be required to carry out general cleaning duties within the departments, ensuring compliance with quality standards, Health & Safety, control of infection, National Cleaning Services Specification and other requirements as specified by...