![CSP U.K. LTD](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries in a timely manner.
**Responsibilities**:
- Handle customer inquiries, complaints, and requests with professionalism and empathy
- Provide accurate and efficient data entry of customer information
- Up sell products or services to customers when appropriate
- Analyse customer needs and recommend suitable solutions
- Collaborate with other departments to ensure customer satisfaction
**Requirements**:
- Excellent communication and interpersonal skills
- Strong phone etiquette and active listening skills
- Ability to analyse customer situations and provide effective solutions
Pay: From £24,628.18 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 16/05/2024
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