Receptionist

2 weeks ago


Bedale, United Kingdom Eccles Heddon Full time

This is a key role to act as a sole Receptionist at our office in the centre of the lovely market town of Bedale assisting callers to the office in person and on the telephone, dealing with incoming and outgoing post and deliveries and being a general problem solver for the firm.

This job role is full-time - 0900-1700 Monday to Friday.

**Job responsibilities**:
1. Answering the telephone and directing calls to the right person in the practice.

2. Dealing with callers in person to the office.

3. Undertaking electronic identification and verification checks for clients who attend the office.

4. Opening, date stamping and scanning incoming post and ensuring that this is seen by a Partner before distribution.

5. Dealing with special and recorded delivery items.

6. Managing the stationery supplies to the office including requesting items of stationery from Accounts and keeping the cupboard tidy and appropriately stocked to minimum stock levels.

7. Deal with the administration of the Wills, Deeds and Securities database including logging documents to be retained by the practice, logging outgoing documents and keeping the storage in good order.

8. Looking after the Meeting Rooms including making sure they are not double-booked; supplying meetings with refreshments when requested and keeping rooms tidy throughout the day.

9. Acting pro-actively to ensure that the office runs smoothly including liaising where necessary with IT providers, telephone providers and printer/copier providers.

10. Production of letters, file notes and legal forms where requested by fee earners to assist their support team from time to time.

11. Use of the case management systems to progress matters.

12. Opening files and preparing client care documentation.

13. Dealing with financial aspects of the files including drawing echits for money in and out as appropriate.

14. Taking responsibility for the administration of petty cash within the office including the balancing of the petty cash account at the end of the month and submission to Accounts.

15. Writing cheques when requested to do so by fee earners or support staff.

16. Paying in cash and cheques to the post office as required.

17. Dealing with the packaging and franking of outgoing post and taking to the post office on a daily basis.

18. Acting as a point of co-ordination for the office e.g. for IT queries.

19. Archiving files for the office including the scanning of files for electronic archiving.

20. Any other tasks as reasonably delegated by the Practice Manager or within the practice including providing cover for secretaries and reception colleagues as and when necessary.

**Job Types**: Full-time, Permanent

Pay: £10.50-£11.50 per hour

Expected hours: 35 per week

**Benefits**:

- Company events
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 05/07/2024
Reference ID: Reception - Bedale - June 2024
Expected start date: 05/07/2024


  • Receptionist

    1 month ago


    Bedale, United Kingdom Glebe House Surgery Full time

    To have a thorough knowledge of all practice procedures. To work in accordance of written protocols Answer incoming phone calls and dealing with caller's queries appropriately Process appointment requests / cancel or rearrange as per patients requirements Deal with visits requests Greet patients as they arrive at the practice, direct to correct waiting room...