High Net Worth/private Clients Adjuster

4 weeks ago

Remote, United Kingdom Woodgate and Clark Full time

Woodgate & Clark is a dynamic, highly responsive loss adjusting business with over 45 years' experience. We are a trusted and secure provider of loss adjusting services to major commercial insurers and our clients represent a major segment of the UK insurance market. The core focus is delivering professional standards of technical excellence and superior levels of customer care. We have a passion for service delivery which sets us apart in our field.

**The Role**:
We are looking for a HNW Loss Adjuster to manage a range of private client property claims effectively, providing service delivery within clients SLAs. You’ll be joining our dedicated team of high net worth adjusters who have an extensive collective experience dealing with claims in this sector, with many being named approved adjusters for several specialist high net worth Insurers and have a clear understanding of the different demands that such claims present.

**Who we’re looking for**:
**What you’ll be doing**:

- Investigate and manage HNW property claims, ensuring exceptional and consistent technical quality is maintained throughout the lifecycle of each claim
- Prepare reports commenting in detail on all aspects of the claim, including policy analysis, quantum and future actions
- Instruct and control claim related experts as appropriate
- Communicate regularly with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required
- Calculate and agree settlement of claims, and prepare final reports
- Develop and nurture working relationships with existing clients and exceed their expectations

**About you**:

- Ideally be ACILA qualified or working towards qualification
- Customer focus with a track record of delivering outstanding levels of service within the HNW and Private Clients Loss Adjusting sector
- Ability to work on your own initiative and take ownership of your own caseload of claims, seeking assistance as necessary
- Ensures all activities and decisions improve the service provided for clients
- Builds trust and respect by keeping to the commitments made
- Communicate effectively in all situations
- Seek feedback and invests time in their own self-development both technically and personally
- Excellent organisational & communications skills
- A positive attitude and a proactive approach to solving problems
- Able to co-ordinate a variety of actions concurrently
- Ability to work to given targets
- Conscientious, hard working as well as flexible and adaptable during times of surge

**In return we’ll offer**:

- A competitive base salary based on your level of experience & qualifications
- Contributory Company Pension
- Car or Car Allowance options
- Life assurance x 4 annual basic salary
- 25 days holiday with purchase/buy back scheme
- Employee assistance programme to support your well being
- Various discounts on lifestyle benefits, such as retail and homewares, via our ‘perks at work’ scheme
- An inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career

Woodgate & Clark uses a third party to undertake a number of checks. Any offer of employment made by Woodgate & Clark would be conditional upon receiving a satisfactory reference, identity document(s), basic DBS certificate and basic credit check.

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