Dedicated Support Officer

2 months ago

Carlisle, United Kingdom Mitie Full time

**Location: Carlisle, CA2**

**Pay Rate: £12.50 per hour**

**Hours: Days, Nights, Weekends, Bank Holidays**

**Must have full UK driving licence and access to own vehicle.**

**Job Overview**
- To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
- Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self-development.

**Main Duties**

Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.

Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.

**What we are looking for**
- Previous Security Experience
- SIA License

  • Security Relief Officer

    1 month ago

    Carlisle, United Kingdom Mitie Full time

    This is an exciting opportunity for a Security Relief Officer to join our **Hospital Protection **Team in Carlisle, as a dedicated relief officer Hours: Various including Days, Nights, Weekends & Bank Holidays, so flexibility is essential Pay: £13.15 per hour Location: Carlisle, Cumbria **Job Overview** - The ultimate goal of the Security Relief Officer...

  • Support Worker

    1 week ago

    Carlisle, United Kingdom Creative Support Full time

    Job Reference: 73656 Posted: Thursday 25th April 2024 Closing Date**:Friday 10th May 2024** **£12.00 per hour** **Eden Vale, Carlisle** *** **Full-Time/Part-Time** Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and other needs. Employing over 5,000...

  • Support Worker

    1 week ago

    Carlisle, United Kingdom Creative Support Full time

    Job Reference: 73613 Posted: Thursday 28th March 2024 Closing Date**:Friday 12th April 2024** **£12.00 per hour** **Eden Vale, Carlisle** *** **Full-Time/Part-Time** Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and other needs. Employing over 5,000...

  • Support Worker

    9 hours ago

    Carlisle, United Kingdom Creative Support Full time

    Job Reference: 71547 Posted: Monday 21st August 2023 Closing Date**:Tuesday 5th September 2023** **Up to £11.00 per hour** **Carlisle, Cumbria** *** **Full-Time/Part-Time** Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and other needs. Employing...

  • Support Worker

    1 week ago

    Carlisle, United Kingdom Creative Support Full time

    Job Reference: 73569 Posted: Friday 1st March 2024 Closing Date**:Friday 15th March 2024** **Up to £11.60 per hour (effective from 01 April)** **Eden Vale, Carlisle** *** **Full-Time/Part-Time** Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and...

  • Initial Support Agent

    2 weeks ago

    Carlisle, United Kingdom Victim Support Full time

    Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police. The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls...

  • Initial Support Agent

    1 day ago

    Carlisle, United Kingdom Victim Support Full time

    Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police. The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls...

  • Relief Support Worker

    6 days ago

    Carlisle, United Kingdom Creative Support Full time

    Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and other needs. Employing over 5,000 staff members, we are continuing to grow at a fast pace nationally and are looking for dedicated, caring Relief Support Workers to join our staff team in your local area....

  • Relief Support Worker

    1 day ago

    Carlisle, United Kingdom Creative Support Full time

    Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and other needs. Employing over 5,000 staff members, we are continuing to grow at a fast pace nationally and are looking for dedicated, caring Relief Support Workers to join our staff team in your local area....

  • Relief Support Worker

    1 week ago

    Carlisle, United Kingdom Creative Support Full time

    Job Reference: 68774 Posted: Wednesday 22nd May 2024 Closing Date**:Thursday 6th June 2024** **£12.00 per hour plus accrued holiday credit** **Carlisle, Cumbria** *** **Relief/Bank** Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and other needs....

  • Relief Support Worker

    1 week ago

    Carlisle, United Kingdom Creative Support Full time

    Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and other needs. Employing over 5,000 staff members, we are continuing to grow at a fast pace nationally and are looking for dedicated, caring Relief Support Workers to join our staff team in your local area....

  • Relief Support Worker

    1 day ago

    Carlisle, United Kingdom Creative Support Full time

    Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and other needs. Employing over 5,000 staff members, we are continuing to grow at a fast pace nationally and are looking for dedicated, caring Relief Support Workers to join our staff team in your local area....

  • Relief Support Worker

    1 day ago

    Carlisle, United Kingdom Creative Support Full time

    Would you like to increase your existing knowledge and practice of working with adults with a learning disability and mental health needs? We are looking for relief support workers to join our small, friendly existing team working at one of our 24 hour supported living services for seven adults who each live in a one bedroomed furnished flat in the...

  • Relief Waking Night Support Worker

    1 week ago

    Carlisle, United Kingdom Creative Support Full time

    Creative Support is a high quality provider of support to individuals with a wide range of care needs. Employing over 5,200 staff members, we are continuing to grow at a fast pace nationally and are looking for dedicated, caring Relief Waking Night Support Workers to join our staff team in the Carlisle area. We are looking to build on our team of experienced...

  • Relief Waking Night Support Worker

    1 week ago

    Carlisle, United Kingdom Creative Support Full time

    Creative Support is a high quality provider of support to individuals with a wide range of care needs. Employing over 5,200 staff members, we are continuing to grow at a fast pace nationally and are looking for dedicated, caring Relief Waking Night Support Workers to join our staff team in the Carlisle area. We are looking to build on our team of experienced...

  • Vwg Dedicated Mechanic

    7 days ago

    Carlisle, United Kingdom The AA Full time

    **Company description**: **If you are as enthusiastic about our brand and our cars as we are, join us!** As a Volkswagen Group Dedicated Mechanic for the AA you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering...

  • Extra Care Support Worker

    1 week ago

    Carlisle, United Kingdom Creative Support Full time

    Job Reference: 68645 Posted: Wednesday 20th March 2024 Closing Date**:Thursday 4th April 2024** **Up to £12.00 per hour** **Carlisle, Cumbria** *** **Full-Time/Part-Time** At Creative Support, we provide individually focused and respectful support to enable our service users to live fulfilling and independent lives. We are looking for hardworking,...

  • Extra Care Support Worker

    7 days ago

    Carlisle, United Kingdom Creative Support Full time

    Job Reference: 68733 Posted: Tuesday 30th April 2024 Closing Date**:Thursday 16th May 2024** **Up to £12.00 per hour** **Carlisle, Cumbria** *** **Full-Time/Part-Time** At Creative Support, we provide individually focused and respectful support to enable our service users to live fulfilling and independent lives. We are looking for hardworking,...

  • Extra Care Support Worker

    7 days ago

    Carlisle, United Kingdom Creative Support Full time

    Job Reference: 68615 Posted: Wednesday 6th March 2024 Closing Date**:Thursday 21st March 2024** **Up to £11.60 per hour - pay scales are effective from 01 April 2024** **Carlisle, Cumbria** *** **Full-Time/Part-Time** At Creative Support, we provide individually focused and respectful support to enable our service users to live fulfilling and...

  • Relief Waking Night Support Worker

    10 hours ago

    Carlisle, United Kingdom Creative Support Full time

    Job Reference: 72488 Posted: Tuesday 12th March 2024 Closing Date**:Tuesday 26th March 2024** **£11.50 per hour (effective 01 April 2024)** **Carlisle, Cumbria** *** **Relief/Bank** Creative Support is a high quality provider of support to individuals with a wide range of care needs. Employing over 5,200 staff members, we are continuing to grow at a...