Service Desk Administrator

6 months ago


Cardiff, United Kingdom Brook Street Full time

Are you looking for a hybrid working customer service/administration role in Cardiff City Centre? 6 month Temporary to permanent basis with the view to go permanent. This is a fantastic opportunity with a growing & established employer for Service Desk Administrators to join their team due to growth.

**This role has no evening & weekend work, 37.5 hours per week on a hybrid basis.**

**Superb benefits of quarterly bonus, hybrid working with 2 days in their brand new offices, 25 days holidays with the option of buying 5 extra, discount off gyms, dedicated parking and other discounts**

Duties include:

- Processing planned and unplanned service and repair requirements
- Booking Contract Servicing
- Dealing with Customer and Suppliers
- Update customers, engineers & other departments
- Providing administration duties to assist in the running of the Cardiff Office.

We're looking for people who are IT literate, have excellent attention to detail skills and want to work as part of a team. A confident individual who has experience within a customer service or coordination role and can effectively build strong client relationships. This is a fast paced environment and teamwork is really important along with your enthusiasm and willingness to learn.

**Benefits**:

- Great location - just outside Cardiff city centre
- Bonus paid quarterly based on performance of £2000 per year
- Cycle to work scheme
- Discounted gym membership
- Dedicated parking
- Hybrid working (2 days at home per week)



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