Systems Analyst

_**Systems Analyst - Kent - £ competitive, depending on experience - Permanent**_

**SALARY ETC**:

- Permanent, full-time
- Kent
- Mainly Monday to Friday, office hours, although there may be occasional unsociable hours when needed.
- Occasional out-of-hours support (approx. 1 week in 12) and managing upgrades and period-ends (once or twice
a year)

**REQUIREMENTS**:

- 3+ years of experience in System or Business Analysis or similar
- Worked with ERP or integrated systems
- Quickly assimilates new knowledge, and comfortable using SQL to analyse user and system behaviour,
highlighting problems and providing solutions
- Must have SQL querying. Intermediate TSQL (sub-queries, CTEs, database fundamentals such as indexes), Business analyst skills (requirements gathering, process mapping & spec writing)
- Excellent communicator and good documentation skills
- Calm, Creative thinker with strong problem solving skills, Logical and systematic
- Ability to interact with any level of staff with confidence and clarity
- Results driven
- Change management skills
- Willingness to work occasional unsocial hours

**DUTIES TO INCLUDE**:

- Provide link between the business and external support and development teams
- Identify system/workflow changes to optimise business processes and anticipating impact of change
- Ensure developments on core business systems are tested and implemented appropriately
- Implement new workflows and processes across all business functions
- Provide second-line support for support queries; getting to the root causes of issues and providing solutions and
ways forward for improved future results
- Occasional out-of-hours support (approx. 1 week in 12) and managing upgrades and period-ends (once or twice a year)