Product Expert

2 weeks ago

Bury St Edmunds, United Kingdom Jardine Motors Group Full time

Product Experts are the face of our business - we rely on them to meet and greet our customers and be a true expert when it comes to the prestige vehicles we sell and service. We're looking for someone who is truly passionate about the brand, loves customer service, and wants to go the extra mile every time.

Working Hours for this role are 45 hour a week on a rota basis with one in three weekends off.

Basic Salary Starting at £23,000, with realistic OTEs of £23,000.

**Why should you work for us?**
- We help talent grow You'll receive comprehensive training and development opportunities to unlock your full potential in your role.
- We embrace diversity Our commitment to building an inclusive culture welcomes individuals from all backgrounds to be themselves and succeed.
- Our generous benefits include: 33 days holiday (including bank holidays), birthday off, great pension, commission schemes, reward savings, and more
- Your wellbeing is our priority We provide mental health support, nutritional and financial advice, and a Digital GP. Plus, over 50 trained Mental Health First Aiders (and counting).

**About the role**:

- Develop and maintain expert level knowledge of all brand products and associated technology
- Create a real buzz and energy around the car’s features for the dealership team and customers alike
- Help evolve the knowledge of colleagues within the dealership
- Assist and energise the sales experience from initial enquiry to your customer picking up their car, and once they own it

**Skills Required**:

- Passionate about the brand
- Able to absorb product information quickly and advise customers, without bias, on the best products that suit their individual needs
- Have proven excellent customer service skills
- Have excellent communication skills

FCA:
We are regulated by the Financial Conduct Authority (FCA), as we advise on and sell finance and insurance products. As this role includes FCA regulated activities, we will ask you to complete an FCA questionnaire as part of our recruitment process. You will be asked to declare any unspent criminal conviction, CCJs or bankruptcy. We will look into all declarations made and seek a credit reference, but they may not serve as a bar to employment with us.
- “Jardine Motors Group are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor._
- Jardine Motors Group is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.”_
- INDLP_

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Application question(s):

- Do you require any reasonable adjustments during the recruitment process?

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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