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Receptionist

4 months ago

Sittingbourne, United Kingdom NHS Professionals Full time

**Job Title**: Receptionist - 19 Hours per week

**Trust Location**: Kent & Medway NHS & Social Care Partnership Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Kent & Medway NHS & Social Care Partnership Trust would love to hear from you

**About the Trust**

Kent & Medway NHS & Social Care Partnership Trust is a Mental Health Trust and, given the nature this post, may include exposure to distressing information and circumstances.

**What you’ll be responsible for**:

- Welcome, meet and greet service users, carers, relatives, or visitors, alerting healthcare professionals
- Update attendance records and ensuring visitors book is signed, check ID for secure areas as per KMPT Policy, check contact details are up-to-date
- Monitor waiting visitors/clients ensuring they are attended by the most appropriate member of staff in a timely manner and apologise on behalf of staff members when a delay in being seen is likely to arise + be alert to obvious changes in behaviour that might require more urgent assistance
- Issuing of mobile phone and personal safety alarms e.g., in secure areas, daily checking alarms are in working order and arranging for repairs as appropriate
- Making room bookings for appointments and meetings and issuing/signing out keys and/or mobile phones as appropriate

The role will involve, but not be limited to you performing the above

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills (verbal and written)
- Excellent organisation skills
- Microsoft package knowledge - Outlook, Word, Excel, and PowerPoint
- Previous experience in a similar role.

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

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**Job Types**: Part-time, Temporary contract
Part-time hours: 19 per week

**Salary**: £10.42 per hour

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Administrative: 1 year (preferred)

Work Location: One location

Reference ID: 62236