Label Licensing Officer

3 weeks ago


London, United Kingdom Marine Stewardship Council (MSC) Full time

**Location**: London, UK

Are you detail orientated, and do you want to use your communication skills in an
administrative role that makes an impact on the future of our oceans?

If you are a team player looking to become an expert in label licensing guidelines and
processes, and further develop your account management skills, this could be the ideal
opportunity for you

As our Label Licensing Officer, you will be part of the multilingual MSCI Licensing team who
process and approve requests for the use of the Marine Stewardship Council (MSC) and the
Aquaculture Stewardship Council (ASC) labels.

Customer-focused, you will be passionate about providing exceptional service and will feel at
ease working to set processes. Meticulousness with great attention to detail are essential to
this role.

You will work closely with commercial staff in our regional offices on licensing and commercial
issues and build relationships with customers. In this varied role, you will ensure all
relevant information is accurately entered into the database and be responsible for checking
artwork, ensuring compliance and specific branding requirements are adhered to. Liaising with
our customers, you will oversee the accounts and be comfortable negotiating changes that need
to be made and meeting set deadlines.

To be successful in this role, you will be a highly motivated individual with experience in
administration and customer service.

**We’re looking for someone who has**:
excellent English language skills, both written and spoken; another European language would be
a great advantage;
a strong focus on the delivery of excellent customer service, including expectation management;
an interest and willingness to learn about licensing processes and the role of the Licensing
team within the organisation;
setting;
exceptional communication skills and is self-assured in liaising with people at all levels;
excellent attention to detail with experience in working with databases including data entry
and processing.

We look forward to hearing from you

We’re an international organisation and our employees all demonstrate a level of cultural
awareness, and value the diverse views and approaches relevant to the MSC program.

The MSC is committed to flexible working. We are currently running a trial for hybrid
minimum 50% of working days each month.



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