Hands-on IT Desktop Support Engineer
3 weeks ago
Job Title: Hands-On IT Desktop Support Engineer
Location: Peterborough, UK
As this is a hands on hardware role, you will initially be based on site at our client’s facility in Peterborough though there will be some scope for remote working in the future.
**Responsibilities**:
- Installing and configuring desktop hardware, including full PC and component break/fix
- Troubleshooting hardware problems and resolving them in a timely and efficient manner.
- Setting up and maintaining some network hardware
- Collaborating with the software support team to resolve complex issues.
- Maintaining inventory of hardware and software.
- Documenting and maintaining accurate records of hardware support activities.
**Requirements**:
- Experience in hardware support in a professional setting.
- Familiarity with computer networks and networking protocols.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and manage time effectively.
- Strong communication and interpersonal skills.
- A valid driver's license
- Relevant certifications (e.g. CompTIA A+, CCNA) would be a plus
Experience of any scripting (PowerShell, Bash, Python) and a willingness to learn would be a distinct bonus.
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