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In Patient Service Administrator Ophthalmology

4 months ago


Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Ophthalmology In-patient Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

East and North Herts NHS Trust are currently looking for an administrator to work within our Ophthalmology in-patient area.

You will be responsible for data entry and pre operative preparation of confidential information onto the computerised database and medical notes. Ensuring the data entry is accurate at all times is key, therefore you will have a high attention to detail.

You will also be responsible for the provision of a high-quality reception

This is a full-time role, based at our Lister Hospital site.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond

You will support the ward manager and the ward clinical team in ensuring a customer friendly approach is used in interactions with patients and stakeholders.

Supporting, the general running of the ward by being involved in general organisational and administrative activities.

A key part of this role is Management of Medical Records, ensuring that medical records are request on Trust Health recs database readily available for patients being admitted to the ward.

Responsible for updating and maintaining accurate complete patient data on the computer-based system (Lorenzo/Nervecentre) and medical records database (IFIT), and ensuring patient’s records are kept up to date and in good condition, i.e., filing investigative reports correctly, supply of patient up to date patient labels.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:

- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Applicant information pack for further detailed information regarding this role.