Vulnerability Outreach Specialist

4 months ago

Milton Keynes, United Kingdom Bluecube Technology Solutions Full time

Are you passionate about cybersecurity and driven by the mission to protect companies from potential threats? We are seeking a skilled and dynamic Vulnerability Outreach Specialist to join our Crisis Response Team at our UK-based MSP and MSSP company. In this role, you will play a critical part in identifying companies with zero-day vulnerabilities and engaging them to promote our validation services and other MSP and MSSP offerings.

**Responsibilities**:

- Utilise the EASM (Enterprise Advanced Security Management) toolset to identify companies with zero-day vulnerabilities.
- Conduct outbound calling to reach out to potential clients and initiate conversations about their security needs.
- Build strong relationships with potential clients through friendly and empathetic communication, leveraging emotional conversations to establish trust.
- Effectively communicate technical aspects of vulnerabilities and security solutions to assist potential clients in understanding the risks and benefits.
- Collaborate with the Crisis Response Team to coordinate outreach efforts and align strategies for maximum efficiency.
- Stay up-to-date with the latest cybersecurity trends, zero-day vulnerabilities, and industry best practices to offer well-informed advice to clients.
- Assist in refining and developing the messaging for validation services and other MSP and MSSP offerings.
- Maintain accurate and organised records of outreach activities and client interactions in the CRM system.

**Requirements**:

- Technical Background: A solid understanding of cybersecurity principles, zero-day vulnerabilities, and security solutions is essential to effectively communicate with potential clients.
- Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts in a clear and understandable manner.
- Sales Aptitude: Proven experience in sales or customer outreach roles, with a track record of successful lead generation and conversion.
- Empathy and Emotional Intelligence: Ability to empathise with potential clients and build rapport through emotional conversations.
- Persistence and Resilience: Comfortable with making high volumes of outbound calls and handling rejection while maintaining a positive attitude.
- Team Player: Capable of collaborating with the Crisis Response Team and contributing to collective success.
- Organisational Skills: Strong attention to detail and the ability to manage multiple outreach efforts simultaneously.
- Must be located in the UK and eligible to work in the country.

**Salary £30,000-£35,000 plus commission

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