Technical Operator

3 weeks ago

London, United Kingdom Jellyfish Pictures Ltd Full time

**Job Title**:Technical Operator

**Department**:Data Lab

**Description**:We are seeking a Technical Operator to join our Data Lab team. The Data Lab team will deliver technical services, 7 days per week to our animation and visual effects teams, there this role will require working shift patterns.

Reporting into the Head of Data Lab the Technical Operator will be supported by the Senior Data Lab. Operator’s will provide guidance, training and operational leadership to the team.

As a Technical Operator you will be responsible for the management and support of data processing through the VFX and animation pipeline. Media management responsibilities includes ingest, processing, delivery and archive of data and assets. The Data Lab team provides a render management service, monitoring, reporting and wrangling jobs submitted to the render farm which produces viewable media.

**Responsibilities**:

- Monitor and manage the render farm, maximising efficiency and communicating performance and capacity to the business.
- Troubleshoot rendering issues, where required collaborate with TD, Pipeline and IT teams to ensure root causes are identified and resolved.
- Provide reports, including analytics on render farm and storage performance and capacity.
- Capacity planning, collaborating with Production to ensure projects are provisioned with storage and render resources.
- Media management across online, near-line and archive storage.
- Provide data ingest and delivery services, adhering to company security policies and procedures.

**About Us**:
Founded in 2001, Jellyfish Pictures has grown from the original "two-man band" into an internationally recognised operation. Known for their world-class animation and VFX, beautifully rendered imagery and multi-platform content, Jellyfish’s critically acclaimed work has earned them multiple awards. These include EMMY, BAFTA, highly sought-after VES Awards, and several other accolades.

**Requirements**:
**What we’re looking for**:

- Troubleshooting and problem-solving skills
- Good communication and analytics skills.
- Knowledge and experience of media management on network storage systems
- Experiencing of using Microsoft Office programs or similar (Atlassian Jira and Confluence, MS, Libre, Google, etc.)

**Nice-to-have**:

- Knowledge of experience of using render management software (Deadline)
- Experience of using Jira to create and manage workflows and technical documentation.
- Experience of working in a data management team at a Post Production, VFX or Animation company.
- A good understanding of VFX and animation production process and file formats.

**Benefits**

**Culture**:
We’re a studio that believes in nurturing a community of talent to create compelling worlds that people want to spend time in. At the forefront of our work lies extraordinary artists. Jellyfish empowers our employees to think outside the box and achieve common goals. We pledge to embed a diverse and inclusive workforce, so that you can focus on doing what you love best. Our supported environment fosters growth, making a remarkable place to build a career.
- We are currently working toward B Corp certification.
- Numerous social events (for families too) throughout the year to keep you entertained, engaged and involved, no matter where you are based.
- The opportunity to work with diverse talent in an international market.
- Thursday drinks in our studio's garden.
- Wellbeing programs and other mental health initiatives - your health is our priority.
- Time off in lieu for our artists and 100% flexible working arrangements.
- Jellyfish is an equals opportunity employer, we take accountability to ensure our recruitment process is based on merit alone, without regard to ethnicity, age, gender, race, disability, sexual orientation/preference, national origin, religion, or any other category protected by law. _

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