Service Account Manager
3 weeks ago
Main Duties Include:
- Manage key customer accounts to ensure they are happy with our service offering
- Manage engineers diaries
- Preparing quotes
- Invoicing
- Ensure all customer requirements are met and future services are scheduled
- Working closely with engineers and manufacturers to source parts required for jobs
- Ensure good working relationships and communication with customers and engineers
Skills/Experience required:
- Previous experience in a diary management role preferred
- Experience using Sage 200
- Experience using SimPro software
- Good communication skills
- Good negotiation skills
- Ability to foster strong working relationships
- Organised and methodological in approach to work
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