Client Services Administrator
3 weeks ago
**About us**
Ceramet UK Dental Solutions Ltd are a leading UK supplier of premium dental prosthetics, aesthetics and provide dental educational training courses. We focus on delivering the very best products and service to our customers.
We are looking for the right person to join our small, agile and growing team in Client Services.
**Responsibilities**
- Reporting directly to the Directors of the business
- Managing the mailbox, processing, monitoring, resolving and directing queries to correct channels
- Process customer orders, raising invoices, taking payments
- Packing orders and coordinating with delivery companies/ couriers and any associated enquiries regarding logistics
- Liaising with suppliers, raising purchase orders, goods receipt process
- Stock management, check availability, replenish and control
- Ad hoc administrative duties -post/bank run/stock room maintenance/ course and event preparation
**Competencies and person**
- Strong client facing skills, telephone and written
- A proactive, problem solver capable of using initiative to be able to do the right thing is a key competency to this role
- Organisational skills with ability to prioritise workload
- Team player who looks to positively challenge, engage and improve team processes
- Microsoft Office (Outlook, Word and Excel), experience with ERP systems is desirable, but not essential
- Commitment to continuous personal development within role is essential for progression and professional growth
- Strong personality with a positive can-do attitude able to hold your own in a lively team
Training will be provided.
Ideal position for someone who lives locally or who can easily get to Macclesfield
**Benefits**
- 25 days annual leave + bank holidays
- Birthday off
- Casual dress
- Private medical*
- Death in service benefits*
- Pension
- Dog friendly office (dogs must be socialised)
- Full Bar/ rest area
- Early Finish Fridays (co-ordinated internally, ensuring business opening times are covered)
- On-site free parking
- Central location to all amenities
- After 12 months service
**All communications are strictly private and confidential, covered under the GDPR and Data Protection Act 2018 and will be kept for the sole purpose of recruitment. Submissions are retained for six months at the end of the recruitment process.**
**Strictly no agencies**
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
Ability to commute/relocate:
- MACCLESFIELD: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location
Reference ID: CSA0223
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