Assurance Auditor

3 months ago

London, United Kingdom Pay.UK Full time

**Assurance Auditor - Hybrid working (office based 2 days a week).**

**Summary**

Execute Participant (Customer) and Suppliers Assurance reviews in line with the Participants Assurance Framework, and assess the levels of risk to Pay.UK and the payments ecosystem.

**Principal Accountabilities**
- Undertake high quality risk-based assurance activities for all stages of Participant Self-Certification reviews and Key Supplier assurance activities within pre-agreed timing and budget, and lead review meetings with key stakeholders as required.
- Complete all assurance documentation for Participant and Supplier reviews to agreed departmental standards, ensuring thorough audit trails are maintained, and all issues and recommendations are agreed with Participants/Suppliers before being reported.
- Prepare assurance reports within agreed timing and budget, e.g. for new on-boarding Participants prior to Decision Makers' Meetings.
- Monitor Participant changes and liaise with internal teams review potential impacts such as major infrastructure, change initiatives and/or negative trends.
- Maintain assurance materials and develop new participant assurance work programmes and assurance statements, recommending new approaches to enhance the efficiency and effectiveness of the assurance policy and process in the interest of all stakeholders.
- Provide timely input to reviews of Codes of Conduct and other scheme documentation which constitutes the Participant Assurance Framework.
- Monitor and report the progress Participants are making against non-compliant items in their assurance reviews, and escalate systemic or major non-compliance breaches to Senior Assurance Manager.
- Work closely with the Risk Directorate and other functions within Payments to ensure that risk and control issues for Participants and Suppliers are being tracked, within an agreed action plan.
- Collate and report to Risk Directorate clustering information relating to Participant and Supplier sites.
- Collate information and produce the required reports & KPIs in alignment with the Participant Assurance Framework and Pay.UK Dashboard.
- Deputise where necessary for the Senior Assurance Manager, including representation at senior committees, New Participant Decision Makers' Meetings and also key supplier meetings.
- Interview, train and mentor new assurance auditors.
- Action requests for assurance information from other departments within Pay.UK or external stakeholders.
- Effectively monitor and mitigate risks at a process level.

**Industry Services - Design & Delivery**
- Provide effective stakeholder communications and reporting using standard materials where appropriate. As the industry is highly regulated, mandates, governance and collaborative programmes of work are the norm.
- Provide management reporting of assurance activities and escalation, where necessary, to evidence the achievement of KPI / best practise standards.
- Develop and maintain excellent working relationships across Pay.UK departments, Participants, suppliers and other external stakeholders.

**Additional Duties and Obligations**:

- Support the implementation of effective continuous improvement solutions.
- Where requested undertake specific assurance pieces of work, such as internal project reviews and liaison with external auditors.
- Data Protection
- Comply and / or ensure compliance with the Pay.UK Data Protection policy, processes and all relevant legislation.
- Maintain effective communication on data protection compliance with the CPO and DPO as appropriate.
- Identify relevant data protection risks, and mitigating actions, communicating these to the CPO and DPO without delay.
- When aware, communicate, in confidence, to the CPO and / DPO, data protection risks likely to impact the organisation as a whole.

**Skills, Experience & Qualifications**
- Experience within an operational business, compliance, audit or risk environment.
- Knowledge and experience of a risk-based approach to internal control.
- Have breadth of knowledge and understanding of business practice, risk identification and mitigation.
- Understanding of, IT systems and controls, gained from an operational business, compliance, audit or risk environment - desirable.
- Demonstrate the ability to liaise with management of external organisations, ranging from one-man businesses to multinational corporations.
- Excellent organisational, management, and team working skills.
- Ability to communicate effectively to both internal and external stakeholders with excellent oral, written and interpersonal skills.
- Pragmatic and flexible attitude in order to adopt new approaches and techniques, both personally and for the team.
- Excellent time management skills.
- An efficient multi-tasker with the ability to effectively manage competing priorities.
- Strong attention to detail, with a sharp eye for accuracy.
- Good analytical skills, with sound problem-solving and decision-making abilities.
- Experience of in

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