IT Consultant

4 weeks ago

Aberdeen, United Kingdom Cegal AS Full time

Are you looking for a career as an IT Consultant?

Cegal is growing to become a leading global technology powerhouse for the energy industry and a contributor to driving the green transition.

We’re experiencing solid growth in digitalization projects and now we’re looking for new colleague. Come join us

Cegal’s consultancy team provide customers with IT consultancy and solution services. With decades of experience within our team we provide our client base with a high-level of expertise supporting and improving all aspects of the IT estate.

We ensure a consistent level of competence on the service we provide by securing knowledge transfer from seniors to trainees.

We aim to help our customers develop business value through technology. With passion, we put our effort into providing World Class Service through a high level of consultancy.

**Your contributions**:
As our IT Consultant, you will:

- Provide technical skillsets and expertise to existing managed service contracts
- Provide field consultancy/site visits where required.
- Assist with solution design
- Participate in project work as per solution requirements
- Manage the lifecycle for all service requests, incident and problem tickets through our Service Management System in adherence to ITIL Processes.
- Administer client infrastructure and endpoint devices as part of managed services provision.
- Participate in OOH Standby rota as part of the 24 hour service requirement.
- Collaborate with other Cegal teams/departments where required.
- Ensuring all documentation is accurate.

**Who you are?**

To thrive in the role we believe you share our passion for technology and learning, and that you probably have:

- Experience of working in a dynamic Systems engineer capacity
- Service-oriented and committed
- Effective communicator
- Ability to deliver a high level of quality and customer experience
- Ability to manage multiple tasks simultaneously
- Engaged, creative, committed and responsible
- Microsoft or other IT Technical certifications
- Working knowledge of Microsoft Operating Systems (Desktop & Server)
- Be a team player and contribute to knowledge transfer and competence development
- Curious and fast learner, particularly with regards to new technologies
- Good written, oral and interpersonal communication skills

**Other beneficial qualifications**:

- Good understanding of ITIL v3 and qualified at foundation level desirable
- Good technical expertise in several technical disciplines: Microsoft Azure, Azure Active Directory, Hybrid Cloud, Office 365, Cloud services, Windows server, Windows 10/11, Citrix, RDS, Exchange, WIFI / WLAN and Active Directory
- Knowledge of service operations and/or Service-Now (ITSM tool)
- Certifications from i.e. Microsoft, VMware, Citrix, Cisco.
- IT/Project/Cyber Security Management

Interested in the role, but can’t check off every qualification? We are always open to new ideas Challenge us and highlight why we should think out-side the box

**Why us?**

As a Cegalian you’ll join an **inclusive** and social work environment, where you’re **seen, heard and appreciated.** Your colleagues are **super skilled **in their fields, and our diversity encourages creativity and innovation. You’ll be part of a team that loves to share knowledge, to learn and to collaborate while creating value for our customers. We don’t hide behind technical jargon and fancy buzzwords. Instead, we make the complicated easy to understand and turn complexity into** digital success stories. **In short - We are **fuss fighters**.

Like us we hope you’re excited by:

- A growing company with the perfect size - big enough to make a global impact, small enough for you to make a difference
- In-house certification center and courses to develop your competence
- An active community with social clubs, networks of excellence and exciting events

**Want to join our adventure? Send your CV and a motivational letter**

**Location**:
This will be based in Aberdeen, UK

**Questions?**

Contact the hiring manager

Graeme Niven, Manager Business Services, +44 77 95 96 47 56

Or HR

Adelaida Ures Sævild, Sr. Talent Acquisition Advisor, +47 94851002

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