Patient Pathway Coordinator

6 months ago

London, United Kingdom King's College Hospital NHS Foundation Trust Full time

The post holder will be responsible for the provision of an effective administrative and secretarial service to a Consultant/s and their team within a clinical unit. He/she will liaise with the multi-disciplinary team, internal departments and external agencies to ensure continuity in achieving excellence in patient care.

Responsible for the day to day management of the department’s workload, ensuring that an efficient service is provided to the Consultants and their teams. Exercise initiative and carry out their duties in such a way as to make a direct and positive contribution to the organisation.

An excellent understanding of the 18-week RTT process and knowledge of the Trust’s Access Policy: an agreement to adhere to these policies according to National Trust Guidelines.

To monitor and review patient care and/or treatment progress using the Patient Tracking List in line with Trust and local policies. To identify from the tracking list the next steps in the patient care pathway in line with clinical need. To ensure that pathways are actively managed and any appointments are made in line with the Trust’s Access Policy.

Develop an understanding of the milestones of the allocated pathway for patients within a designated group. To identify and suggest improvements that can be made to the patient care pathway and/or the patient pathway tracking process.

This job description is generic and posts will differ in emphasis depending upon the size of the Consultant’s clinical practice and administrative team therefore this post may develop over time to meet the specific needs of the clinical unit.

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

**MAIN DUTIES AND RESPONSIBILITIES**:
1. Secretarial/pathway co-ordination

1.1. To provide a full secretarial service to the Clinician/s including audio typing/transcription or processing of clinical letters (some of a distressing nature), reports and inpatient summaries using the EPR system, ensuring that quality standards are met.

1.2. To ensure all patient demographic details (address, postcode, GP & Ethnic Group) are checked and any amendments/corrections are carried out in an accurate and timely fashion.

1.3. To act as the first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and referring as necessary. These will include personal enquiries from patients and their relatives, as well as calls from GP’s, clinicians, students, nursing and administrative staff, at all times understanding the sensitive nature of calls. To ensure patient confidentiality at all times. There is a need to demonstrate an understanding and reassuring manner when dealing with patients and their relatives.

1.4. To organise the daily office routines, such as opening and sorting post, preparing replies to routine correspondence, ordering stationery, equipment and photocopying for the team as necessary.

1.5. To initiate, where appropriate, finding the medical records in order for the clinician/s to prepare a reply to correspondence/enquiries.

1.6. To process all patient referrals within nationally agreed time frames, i.e. ensuring 2-week wait cancer policy and in accordance to the Trust’s Access Policy.

1.7. To organise and maintain diaries for the Consultant and team, as required and maintain an effective filing system for all correspondence.

1.8. To keep a record of all movement of patient notes within the iPMS system.

1.9 To ensure that results of tests, investigations and any correspondence received are recorded, reviewed and filed in the appropriate patients medical notes.

1.10 To ensure that appropr

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a 12 month fixed term post as a Band 4 Patient Pathway Coordinator working within the Cardiology Valve Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on validating pathways and tracking urgent patients on the Tavi Pathway. By working closely with a wide range of clinical and...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Cardiology Intervention Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up. By working closely with a wide range of clinical and managerial...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Coordinator to the join the Breast Surgery services at Guys Hospital. The Patient Pathway Coordinator will lead on the management of complex breast cancer pathway patients, providing support within the service, ensure that all administrative functions for patients from the time of GP referral to the...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen to join the central RTT validation team as a pathway coordinator. In this role you will work across a range of multi-disciplinary teams in the management of patients’ treatment pathways. This includes guaranteeing the quality of data across a number of databases within the Trusts’ Patient Administration System (PAS) to...

  • Patient Pathway Coordinator

    5 months ago

    London, United Kingdom King's College Hospital NHS Foundation Trust Full time

    There is a new opportunity for a lung cancer pathway navigator within the PRUH lung cancer diagnostic service. The post holder would be responsible for the co-ordinating and navigating patient’s progress through the lung “two-week wait” suspected cancer pathway. The pathway coordinator will be a key member of the team in establishing the lung rapid...

  • Patient Pathway Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Diabetes & Endocrinology Department within the Medical Specialities Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up within the community and bariatric service in...

  • Patient Pathway Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanentBand 4 Patient Pathway Coordinator working for Intermediate Care Lambeth & Southwark. The post holder will work across sites at the Whittington & Queens Road to support both integrated services. This role is 37.5 hours weekly and includes weekend work. This is an excellent opportunity for those looking to...

  • Patient Pathway Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    Exciting opportunity has arisen within the Paediatric Respiratory team for a Patient Pathway Coordinator. We are looking for efficient and enthusiastic coordinator to support our busy Paediatric Respiratory service and the operational running of the service. The individual will work closely with a range of roles at various levels to enhance the overall...

  • Patient Pathway Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Evelina London Cleft and Paediatric Plastic Surgery Services as a Patient Pathway Coordinator. This vacancy is a permanent, full time (37.5 hours per week) Band 4 administrative role. This is a challenging and rewarding role which involves working across two busy services, where you will have the opportunity to...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Cardiac Surgery department as a Band 4 Patient Pathway Coordinator. The role will involve supporting a diverse team of consultant surgeons, registrars and nurse practitioners to facilitate robust and effective outpatient and inpatient pathways. You will work closely with colleagues in both clinical and...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for an enthusiastic and hard-working person with a positive attitude and excellent people skills to join our busy but dedicated Gynaecology team. Our multi-disciplinary clinic team work together to ensure the best possible experience not only for our patients, but also for our staff. We are a supportive and caring team and encourage our staff...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom HCA Healthcare UK Full time

    **Patient Pathway Coordinator** **Sarah Cannon Research Institute** **Full Time 37.5 hrs/week** **Monday - Friday 08:00 - 16:00/ 9:00 - 17:00** **£29777 - £31431 per annum + Benefits (pension, health cover, flexible benefits and excellent career development)** We’re looking for a Patient Pathway Coordinator to join our team at Sarah Cannon Research...

  • Patient Pathway Coordinator

    7 months ago

    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen within the Central Validation Team for a Patient Pathway Coordinators. The roles occupy a central position within General Surgery & Colorectal services, enabling you to work across a range of multi-disciplinary teams in the management of patients’ treatment pathways. This includes guaranteeing the quality of data across...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Bridge of Hope Full time

    Our client is looking for a highly motivated, professional patient pathway coordinator with NHS administration experience., - Scheduling in inpatients into Cath Labs within the cardiology departments - Booking patients for pre assessments - Covering phones and talking to patients - Adding patients to waiting list - Managing Mailboxes - Attending meetings,...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The Patient Pathway Coordinator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder will need to support...

  • Patient Pathway Coordinator

    5 months ago

    London, United Kingdom Whittington Health NHS Trust Full time

    Patient Pathway Coordinator - Band 4 **Contract**: Permanent - Full time An exciting opportunity has arisen for a full time, Patient Pathway Coordinator (PPC) at the Trauma Orthopaedic department clinic 1b. The department provides a friendly working environment with supportive and experienced colleagues. You will be part of a team providing...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The Diabetes & Endocrine department is looking for a full-time enthusiastic and dynamic Band 4 Patient Pathway Coordinator. The successful applicant will be responsible for the day-to-day administrative work of the service. The post holder’s main duty and responsibilities include working closely with clinicians in the planning and the co-ordination of...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom London North West University Healthcare NHS Trust Full time

    We are seeking to appoint a full time Patient Pathway Coordinator within Haematology Department. The post holder will be responsible for providing administrative support, including booking appointments, answering phones, dealing with clinical letters, patients enquiries etc. The role will focus on supporting a positive patient experience within the service...

  • Private Patient Pathway Coordinator

    8 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen within Assisted Conception Unit (ACU) for a full time Private Patient’s Pathway Coordinator to join our busy administrative team. This is an exciting and challenging role within the administrative team in which the post holder would have an opportunity to make a direct positive impact on patient experience within the...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom London North West University Healthcare NHS Trust Full time

    We are seeking to appoint a full time Patient Pathway Coordinator within the Urology Department. The post holder will be responsible for providing administrative support, including clinical letter tying to the clinical team. The role will focus on supporting a positive patient experience within the service with a key emphasis on patient pathway tracking and...