Interview Booking Agent

3 months ago


West Drayton, United Kingdom Optime Group Full time

Are you a master of organisation, communication, and efficiency? Do you thrive in a fast-paced environment where every conversation could lead to a game-changing hire? If so, we have an exciting opportunity for you

Aviation Recruitment experts Optime are searching for an Interview Booking Agent to join their successful, growing Heathrow team.

**What’s on offer**:

- Salary: £26k per annum (plus performance-based incentives)
- Hours: 9AM - 5PM, Monday to Friday (office based)
- 28 Days Annual Leave (plus Birthdays and 1 extra day per year of service)
- Free On-Site Parking
- Great career progression opportunities

**Responsibilities**:

- Clearly and effectively communicate the role details, including responsibilities, pay rates, and relevant background checks.
- Capture and analyse data throughout the booking process, identifying trends and areas for improvement to optimise our recruitment strategies.

**Requirements**:

- Previous experience in a call centre or customer service role, where you demonstrated exceptional communication skills and the ability to handle high call/customer volumes.
- Excellent organisational skills and attention to detail, allowing you to manage multiple calendars, schedules, and conflicting priorities with ease.
- A customer-centric mindset, always striving to provide outstanding service and create a positive impression of our company.
- Strong problem-solving abilities, with the capacity to think on your feet and find efficient solutions in a fast-paced environment.
- A team player mentality, willing to collaborate and support your colleagues to achieve common goals.

Join Our Team Today
We offer competitive compensation, comprehensive benefits, and a supportive work environment that fosters growth and development. This is a full-time position located at our modern and vibrant office in West Drayton (UB7).
If you are driven, enthusiastic, and have a passion for customer service, we'd love to hear from you



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