Investigations Assistant

1 month ago


Manchester, United Kingdom Search Consultancy Full time

**Investigations Assistant**
Manchester - Hybrid
Long term temp with a view to perm
£10.99 per hour
Job purpose
To provide efficient and timely administrative support to the Investigations Teams.
Main responsibilities
The post holder will be asked to undertake a range of the following responsibilities.
1 Checking work to ensure it meets data protection standards and internal policies.
2 Assisting in enquiry teamwork or casework as directed.
3 Updating computerised records accurately and promptly.
4 Answering telephone enquiries from members, the public, and profession, referring more complex matters to senior colleagues as appropriate.
5 Opening, acknowledging and recording incoming correspondence, creating new computer records and files as appropriate.
6 Sending out leaflets and publications in response to requests from members of the public and profession.
7 Preparing standard letters accurately and to a high standard.
8 Any other reasonable duties as may be assigned from time to time.
9 Contributing to regular team meetings.
Key skill 1 - technical knowledge and skills
a Effective use of IT systems. MS Word, MS Excel and Outlook are widely used, as is the GMC's bespoke database.
b The ability to work within established policies and procedures.
c To have an understanding of GDPR and the importance of maintaining confidentiality at all times.
d Ability to input data efficiently and accurately.



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