1st Line IT Support Engineer
3 weeks ago
1st Line IT Support Engineer. My client based in Gosport, Hampshire are looking for a 1st Line IT Support Engineer. My client will offer full training and good career progression **Please note this role is 100% office based and offers no WFH.**
**You must have**:
- Previous experience in a 1st line support role.
- Experience supporting; Active Directory, Desktop/laptops, Windows 10, Office 365, Mobile devices.
- Excellent end user/customer service skills
- Have the ability to obtain Security Clearance.
**Responsibilities**:
- Providing 1st line support to End Users
- Resolution and/or escalation of faults reported within agreed SLAs
- Managing IT assets
- Managing users, computers, and group membership within Active Directory
- Support and troubleshooting of Microsoft Operating Systems (eg Windows 10)
- Imaging and updating end user devices in line with local policy
- Deploying, supporting, and maintaining IT Devices (Laptops), Print services, Audio Visual services and Operating Systems (Microsoft Windows 10)
For further information and a full job spec please send in your CV.
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