IT Support Technician

2 days ago


Wolverhampton, United Kingdom Coburg Banks Limited Full time

**Job Title: IT Support Technician
Location: Wolverhampton

**Salary**: £25,000 to £30,000
Benefits: Pension**

Established for nearly 60 years this progressive and award-winning engineering services firm, based over two sites in the UK with their head office in Wolverhampton are looking for an IT Support Engineer.

We are looking for someone who has had some experience within the IT sector and ready to learn in a hands-on role. If you have had a few year's hand-on experience in first line support this could be the role for you where you will learn and develop yourtechnical skills in second line support and projects.

**The Role**

Based in Wolverhampton, you will be responsible for the following:

- Log trouble tickets and remedy via the support desk with set SLA.
- Build and supply equipment for new users and retrieval of equipment from leavers.
- Project work

**Key Experience Required**

You will be a experienced in 1st line support with knowledge of the following.
- Win 10 / Office 2014 / 365 / MS Teams
- Hands on experience with Desktop PC's and Printers
- Active Directory - adding users
- Experience of using a service desk system such as ManageEngine
- Remote support tools
Although this is an office based role in Wolverhampton you may occasionally travel to their other site in Warrington for project and support work so a driving license is essentialCoburg Banks Limited is acting as an Employment Agency in relation to this vacancy.



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