Branch Receptionist

About Crown Lift Trucks Ltd
Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.

Our brand promise is:
**_ “Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”_**

Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.

Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.

**Job Description**:
Key responsibilities will be (but not limited to):

- To greet all visitors promptly, completing all related security procedures and offering all appropriate services to ensure guests experience a pleasant visit.
- Monitoring and responding to the information inbox and liaising with colleagues as appropriate to ensure replies are sent in a timely manner.
- Assisting with the collation and circulation of brochures, other publications, material for marketing and a range of events.
- Managing any incoming deliveries of mail and supplies and arranging collection by traders and staff.
- Taking messages, directing calls and providing information as appropriate in a warm and confident manner.
- Escorting guests to appropriate meeting rooms when requested.
- Assisting other departments with ad-hoc including post, photocopying, document collation, typing, laminating, booking of meeting rooms and providing refreshments.

Person Specification

Essential Skills:

- Experience in busy customer focused service role would be beneficial.
- Good basic education with GCSEs (or the equivalent) including English and Maths.
- Multi-tasker who can work well under pressure and uses initiative.
- Good Microsoft office skills.

Desirable Skills:
Vacancy Details

Hours of Work:
Monday to Thursday - 08:00am to 16:30pm with 1-hour lunch break.

Friday - 08:00am to 16:00pm with 1-hour lunch break.

Holidays:
25 days holiday.

Pension:
Company pension plan.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

- Company pension plan.
- 25 days annual leave plus bank holidays.
- Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.