Trainee Customer Consultant

6 months ago


Stirling, United Kingdom Eastern Western Motor Group Full time

**Trainee Customer Consultant**

**Eastern Western Motor Group**

**Salary £23,800**

**Colleague Benefits**:

- Enjoy your birthday off on us every year
- Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Access to Vitality at Work which offers discounted health screening, gym membership discount and health and wellbeing support.
- Generous Holiday Allowance Your free time matters to us We give all our employees up to 40 days annual leave each year.
- Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions
- YourDISCOUNTS is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping
- Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.

**Role Overview**:

- Welcome customers in the showroom.
- Responding to digital enquiries whilst promoting our products.
- Plan and manage the customer's test drive experience with the Sales Executive, and offer further product insight during the test drive process
- Provide customers with specification information about all brand products
- Plan and manage the customer test drive process with the Sales Executive and offering product insight during the test drive appointment
- Resolve customer issues.
- Manage the daily activates in the showroom.



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