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Business Support Officer
5 months ago
Provide specialised advice to customers, members of the public, Elected Members and Parish Councils, external organisations and associations regarding processes and protocol followed when diverting or creating public rights of way including timescale, cost and practical aspects of how the process works. Maintain high standards of customer care in accordance with Council policy
Consider legality, practicability and cost of proposals, undertake site visits, conduct GPS surveys. Inform applicants when a proposal cannot proceed with reasons and suggest possible alternative approaches. Recommend specifications for new paths based on a practical understanding of furniture and physical requirements. Understand the constraints under which limitations can be provided - Disability Discrimination Act and Highways Act. Liaise with County Valuer where compensation may be payable; assess whether proposals are viable
Undertake informal consultations. Consider responses to consultations and respond appropriately where necessary
Prepare plans, schedules and Orders for sealing, serve notices and advertise Orders. Erect site notices
Respond to objections/representations; negotiate the withdrawal of objections to Orders to resolve conflict / in the interest of efficiency and best value. Negotiating with the applicant to achieve compromise
Send opposed Orders / documentation to the Secretary of State
**Job Types**: Full-time, Temporary, Contract
Contract length: 7 months
**Salary**: From £14.34 per hour
Ability to commute/relocate:
- TR1 3AY: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 5 years (required)
- Administrative experience: 5 years (required)
Work Location: One location
Reference ID: 5229632
