Print Room Supervisor

7 months ago

London, United Kingdom Janus Henderson Full time

**Janus Henderson Investors Job Description**
- Role:
- Print Room Senior Supervisor- Location:
- London- Department:
- Office ServicesWhy work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you

Your opportunity
- Operates an array of equipment including copiers, digital press, large format printer, booklet maker, and binding/finishing equipment to complete a variety of assignments for internal customers.
- Develops an effective, transparent work flow ensuring that job requirements are clearly understood, jobs are completed on time with exceptional quality, and client expectations are met or exceeded.
- Advanced knowledge of equipment maintenance. Able to troubleshoot issues and perform equipment maintenance as needed. Maintain a preventative maintenance schedule on all equipment. Schedules service technicians to service equipment as needed.
- Maintains an operational schedule ensuring proper staffing to maintain copy center operations during normal business hours and outside of normal hours as needed.
- Advanced experience utilizing a digital front end (DFE) to format complex jobs for printing and finishing. Experience with Fiery Command Workstation and Fiery Jobmaster strongly preferred.
- Advanced experience in large format printing including utilization of print RIPs (exp with ONYX 21 strongly preferred), knowledge of various substrates and their job appropriateness, manipulation of printer settings to achieve desired results, finishing/trimming and installation of printed materials.
- Interacts with internal clients to understand requirements, time frames/deadlines, provide expertise and guidance to achieve best results, and answer other questions as needed.
- Represent the copy center at print project meetings w Marketing and other stakeholders to assist in determining requirements, project schedule deadlines, and generally provide print expertise to the discussion.
- Manage office branding needs including coordination with the marketing team to agree upon artwork, provide measurements, mockups, and floor plans indicating location, fabrication and installation.
- Tracks key metrics and provides strategic analysis on a periodic basis to guide our long term vision and ensure the copy center is providing maximum value to our clients and the business as a whole.
- Sourcing and maintaining supply stock to meet anticipated demand including paper, inks, toners, maintenance kits, and bindery materials.
- Create and maintain a clean and organized workspace. Ensure that all elements of the workspace are in good condition and promote a safe and effective work environment.
- Maintain equipment in proper working condition ; clear paper jams; replace parts and toner and adjust equipment in response to minor malfunctions; perform minor repairs on duplication and other equipment as directed ; arrange for major maintenance and repairs as needed on equipment in Print copy room only.

What to expect when you join our firm
- Hybrid working and reasonable accommodations
- Generous Holiday policies
- Excellent Health and Wellbeing benefits including corporate membership to ClassPass
- Paid volunteer time to step away from your desk and into the community
- Support to grow through professional development courses, tuition/qualification reimbursement and more
- All-inclusive approach to Diversity, Equity and Inclusion
- Maternal/paternal leave benefits and family services
- Complimentary subscription to Headspace - the mindfulness app
- All employee events including networking opportunities and social activities
- Lunch allowance for use within our subsidized onsite canteen

Must have skills
- Strong verbal and written communication skills, effective communication with all stakeholders.
- Ensure a cost sensitive mindset to material used and work delivery
- Responsible for workflow control, keeping a close eye on timescale delivery
- Ability to work and make decisions within established guidelines
- Ability to prioritize and manage multiple tasks
- Enthusiastic and able to work to tight deadlines
- Strong attention to detail, accuracy and timeliness
- Strong interpersonal and customer service skills

Nice to have skills
- Intermediate to advanced computer skills including MS Office, Adobe Acrobat, Fiery, and ONYX 21
- Ability to lift 50 lbs, sometime repetitively

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