Field Assessor

4 months ago

Oxford, United Kingdom Careium Full time

**Field Assessor - Oxford**

**Location**:Oxford

**Job Type**: Permanent

**Salary**: Competitive

**Hours of work**:Monday to Friday 9.00am - 5.00pm

**About Careium**

We are one of the UK’s largest telecare organisations, providing personal alarm products and monitoring & support services to over 250,000 private and corporate clients of all ages. Our main aim is to help our clients maintain a richer and more independent life.

Our mission is simple: _We aim to Be ‘Everyday’ Heroes, by using innovative technology we Act Smart, to provide support to our clients and Show Care when they need it the most_

As we evolve our structure to better serve our clients, we offer a completely digital telecom-system, making it possible for all of our vulnerable and elderly clients to feel safe in the comfort of their home, as well as in the outside world. We are looking for a Field Assessor, with experience of working in the care sector to join our amazing team in the Oxford area to facilitate Client reviews and referrals, installing assistive equipment and doing client assessments.

**What you will do as Field Assessor**:

- Be part of the Team to achieve the number of review visits to our clients, that is required to meet the Alert Service contract specification.
- Be part of the Team to complete referrals (and installations) with new and

existing clients county-wide (Oxfordshire).
- Identify the clients' current needs by completing appropriate paperwork and assessments,

in line with the Alert Service criteria and procedures.
- Work with the clients, their families, and third-party community services such as

GPs, nurses, social workers, and voluntary groups to maintain the independence and well-being of the client.
- Perform your duties within all aspects of the County Specification and your employment

contracts and job descriptions.
- Point the client in the right direction for advice, information, and support, and

ensuring preventative action by effective sign-posting.
- Maintain and develop effective working relationships with colleagues

across the Company so that a seamless service is provided to the customer.
- Provide updates as per Alert Service procedures, in particular, to inform the Resource Assistants who will update the database.
- Report any risk issues to the appropriate person, ensuring the health, safety, and security of the service user.
- Liaise with Lifeline services and respond to requests for assistance in a timely manner as per instructed procedures.
- Report faulty equipment promptly and to refer requests for additional sensors etc.

Maintain knowledge and expertise in specialist function and demonstrate commitment to own competence and professional development.

**What would we like to see in your CV**:

- Previous experience of working within a Care or Assessor Role.
- Strong problem-solving skills.
- Patience & empathetic.
- Ability to work under pressure.
- Excellent communication and interpersonal skills.
- Proficient IT Skills.
- Attention to detail.

**What's in it for you**:

- Competitive salary
- Annual leave that increases with length of service
- A Cash Health Care plan, offering discounts for Dental and Optical procedures and much more
- Life Assurance, worth 3 times the value of your annual salary
- Pension contributions of up to 6%

If you’re ready to make a positive impact on the lives of vulnerable people and become their everyday hero, we’d love to hear from you

everydayhero

**Job Types**: Full-time, Permanent

**Salary**: From £12.35 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Do you hold a UK Driving License

**Experience**:

- Care : 1 year (required)
- Field Assessor: 1 year (required)

Work authorisation:

- United Kingdom (required)

**Location**:

- Oxford, Oxfordshire (required)

Work Location: In person

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