Housing Concierge Over 55s

If you’re looking to downsize, or just planning for your retirement, LiveSmart schemes are the ideal environment.
With over 6,000 Clarion residents living in our LiveSmart housing, they’re a great housing option if you’re over 55.
Each development has its own manager and it’s their job to make sure the environment is safe and secure. The manager is available to assist you in your tenancy, however they don’t provide support, nursing or home care.
On some schemes the managers are based on-site. On others they visit at set times. All homes have an alarm which is monitored 24/7.
LiveSmart gives you the comfort of a communal living environment. Many of the developments also have a programme of social events and activities.
**Main Purpose of the Role**:

- Ensure the safety and security of the property
- Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required.
- Access is provided to facilitate maintenance and servicing requirements to communal areas

**Experience and Qualifications**:

- Facilities management experience
- Excellent customer services skills
- Self-motivated with the ability to prioritise your workload whilst being adaptable to the needs of the residents or service requirements
- Excellent communication skills both oral and written with the ability to adapt your approach, dependant on the audience
- Overall knowledge and experience of working with older people, and/or general public and service providers in a service-based role
- A good understanding of diversity and equality issues
- Understanding of data protection and confidentiality requirements
- Excellent administrational and organisational skills
- Good IT skills (word/excel/outlook/ in-house systems)
- Knowledge and understanding of the housing/building management sector
- Understanding or experience of health and safety issues and management
- Flexible to cover out of hours emergencies, and alternative sites, where required
- Able to attend training courses and travel as required
- Ability to drive with the use of a vehicle for work purposes (according to / dependent on location)