Property Assistant

**Salary**: Dependent on experience.

Holidays: 30 days inclusive of Bank Holidays.

Job type: Full-time - 35 hours, hybrid working.

Due to the expansion of the business, FBR Seed Ltd are looking for a Property Assistant to join their growing and experienced property team. The role is varied and knowledge of letting property or having a lettings qualification is essential. A property assistant is not always office-based so a clean driving licence and access to a car will be required.

Based in Haddington, East Lothian, the successful applicant will report to the Property Manager and be part of a small professional team managing in the region of 1000 properties for farms, estates and individual owners, throughout East Lothian and Scottish Borders. Hybrid working will be available after an initial training period of working in the office. FBR Seed formed in 2019 from two very long-established Borders rural surveying companies and has recently expanded into East Lothian with an office in Haddington. We offer all our clients an exceptional, discrete and professional service.

The following list is not exhaustive and should be used only as a guide for the above role. Together with the Property Team:
**Main Responsibilities**
- Arrange and undertake check in and check out inspections, property viewings and mid tenancy inspections.
- Management of moving in a tenant from marketing to date of entry, following procedure
- Ensure and maintain all compliance certificates are current, in date and lodged on SME.
- Instruct tradesmen and co-ordinate all on-going property repairs and maintenance. Processing of invoices thereafter.
- Liaise with tenants and landlords regarding repairs, maintenance, and emergencies.
- Effective day to day management throughout the duration of a tenancy.
- Implement rent reviews as appropriate and liaise with FBR Seed Directors, Property Manager and Landlords alike for guidance.

**Additional Responsibilities**
- Actively develop and grow the FBR Seed lettings department.
- Promote best practice in the private rented housing sector on behalf of FBR Seed.
- Issue and recover all Notices and Tenancy documentation within the required timeframes and be aware of impending changes in legislation.
- Ensure that all deposits are dealt with efficiently, adhering to the guidance issued under the Tenancy Deposit Scheme (TDS).
- Keep up to date the registered status of all FBR Seed landlords in line with the requirements of Letting Agents Registration and the Code of Practice.
- Assist and guide Landlords through all legislation changes as and when appropriate.
- Maintain the property management system which demonstrates a paper trail of events from initial instruction through appointment of tenant, addressing maintenance and repair issues to termination of lease.
- Monitor properties in terms of the minimum levels of the Repairing Standard.
- Attend any training courses pertinent to the position of Letting Agent.
- Work flexibly according to the needs of the business, providing cover for colleagues as required.
- All other residential and agricultural property letting and management matters not listed above that may arise throughout the course of employment.

Desirable:

- Have a letting agent qualification to level 3, preferably ‘Letwell’.
- Working knowledge of SME property management system.
- Have knowledge of residential lettings documentation, legislation and procedures.

**Essential**
- Customer focused.
- Competent IT skills, in particular MS Outlook, Word & Excel.
- Have a tidy and organised approach to work with an eye for detail.
- Be discrete, honest and trustworthy, combined with an understanding of the confidential nature of our business.
- Be motivated and proactive.
- Ability to work individually as well as part of a team.
- Demonstrate good communication skills both verbally and written together with good numerical skills.
- Experience of working in a busy office with an individual workload for a minimum of 1 year.

**Job Types**: Full-time, Permanent

**Benefits**:

- Work from home on agreed days following probation.

Schedule:

- Day shift
- Monday to Friday 9am - 5pm
- Weekend availability

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Haddington: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Office: 1 year (preferred)

Work Location: In person