Clerk/typist (Xn02)

4 weeks ago

Leeds, United Kingdom Leeds Teaching Hospitals Full time

The post holder will work as part of a Secretarial team in order to provide an effective and efficient clerical and typing service to the non - surgical oncology team. The post holder has a responsibility to ensure that clerical and typing duties are completed in a timely manner, ensuring Trust targets are met 3. ORGANISATIONAL CHART Business Support Manager Assistant PSC Clerk/typist 4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Typing of medical reports/patient details onto a computerised system.

Booking out and despatch of reports and films. Dealing with correspondence, incoming and outgoing, that any senior member of the department may require. Dealing with telephone enquiries from hospital staff, outside agencies and patients. General clerical duties which include filing, photocopying and faxing.

Arranging ambulance transport, portering services or nurse escorts for patients. Provide cover in reception eg act as reception clerk, dealing with queries from patients, medical staff and outside agencies, including telephone enquiries. Other duties To liaise with colleagues and other disciplines as necessary. To maintain knowledge of office equipment based in the Department.

To participate in the appraisal process as outlined by Trust policies and procedures. To take on additional and changing duties commensurate with the grade as defined by the Office/Administration Manager in response to demands made upon the Department. 5. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility.

They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centered Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Be of a mature, pleasant and friendly nature. A sense of humour is advantageous. Have a flexible approach to their work.

Be committed and focused to provide a quality service that meets the needs of patients, staff and other health professionals. Be able to communicate at all levels with a professional manner, showing politeness and empathy towards patients and their families. Have an ability to learn by ones mistakes. 6.

WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country.

The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. 7. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment.

8. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system 9. EQUALITY AND DIVERSITY The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.

No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. 10. TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role.

11. COMMUNICATION & WORKING RELATIONSHIPS The post holder will communicate with patients and their families and liaise with other health professionals both internally and externally as an integra

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