Audio Typist

Be familiar with all methods of communication used in their area of work. Manage barriers to effective communication. Improve communication using communication skills. Maintain good work relations with all members of staff, and to promote effective teamwork.

Deal politely and efficiently with enquiries from users and clients of the Pathology service this includes: Receiving visitors into the department. Dealing with external and internal telephone queries from the other health professionals. Communicate in line with the legislation and policies governing the communication of information. Promote a positive image of themselves and the service.

Keeps up-to-date records of own development review process. To assist in the training of staff members in duties in which the post holder is competent. Attend all mandatory and statutory training. Work in accordance with local and national legislation and policies.

Be aware of their responsibilities under current legislation and policies. Ensure compliance with all local and national standards of work practice e.g., HTA and ISO15189. Observe and adhere to local and national risk management and health and safety policies. Make sure that the workplace is kept clean and tidy.

Report any health and safety issues to their line manager. Maintain a flexible approach to the post and adapt personal practice when required to rapidly assimilate changes in workload, patterns and requirements. Comply with good work practices in accordance with the standards of ISO 15189 and HTA. Work within the limits of own competence and level of responsibility and accountability in the work team Participate in audit when required.

Maintain and promote the professional image of Pathology and Laboratory Medicine, and Northampton General Hospital NHS Trust. Treat everyone associated with Northampton General Hospital NHS Trust with dignity, courtesy, and respect. Act in accordance with legislation and policies. Report behaviour that undermines equality and diversity.

To assist in the correct handling and dispatch of Cellular Pathology material for both internal and external distribution. Comply with local and national policies for the safe, secure, and confidential processing, and storage of patient and other laboratory information. Use the Laboratory and appropriate Trust Information System according to the authorised protocols. Produce accurate Cellular Pathology reports by audio transcription using the digital dictation media and computer system.

Collate Cellular Pathology reports and specimen slides for consultant and medical staff for the weekly MDT meetings, as may be required. Prepare reports generated by computer for any audit requirements. Input patient data onto the laboratory information system using knowledge of data coding and procedures. Process patient reports and distribute internally and externally.

Maintain an adequate filing system. Carry out appropriate daily maintenance of office equipment prior to being used for report generation. Maintain stationery stocks.