Occ Contact Handler

Number of vacancies
- Numerous

Location
- Hindlip

Grade
- C

Salary
- £26,611 (£19,866 basic salary plus allowances from £6,745)

Working pattern
- Shift working

Shift allowance
- Yes

Shift percentage
- 20%

Type of Contract
- Permanent

Job Advert

**Why work for us?**

We’re on a journey to shape the future of policing in our three counties and we want you to be part of it.

We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions.

We want to show our staff that they’re valued, which is why we offer generous annual leave entitlements, flexible working opportunities and access to a host of staff associations to ensure you get the support you need when you start your career.

After all, keeping people safe isn’t just a uniquely rewarding career, it’s one that rewards uniqueness.

**This is a part time position (31.82 hours per week)**

**The closing date for this post is **12 midday on Friday 21st July 2023**

**The OCC is an exciting and vibrant place to work in a new purpose built environment.**

**There are opportunities for career advancement within the OCC for those who are wish to develop further, in roles such as Dispatchers and Supervisors. We are interested to hear from you if you are looking for a new career, a career change or if you are an existing Dispatcher looking to move.**

The main purpose of the role is to receive and record emergency and non-emergency requests for policing service, determining the level of response required and providing resolution at the first point of contact, where appropriate.

We are seeking keen, committed and talented individuals to join our waiting list in readiness for future vacancies within our new, state of the art Control Room based on our Headquarters site at Hindlip Park.

We expect successful applicants to commit to a minimum of 2 years with the control room. In exchange for your commitment, we will offer you excellent terms and conditions, training and career prospects.

This role is **commutable from** Kidderminster, Birmingham, Cheltenham, Gloucester, Hereford, Malvern, Ledbury, Evesham, Redditch, Bromsgrove, Bewdley, Droitwich Spa and Pershore and is **just off junction 6 of the M5**.

**To read more about the added benefits and rewards **of working for West Mercia Pol**ice, please go to **our website.***

We reserve the right to close this advert early should we receive a large volume of applicants.

Once this job has closed, the job advert & associated documents will no longer be available. You may want to save a copy for your records.

If you are viewing this advert on Indeed, Reed or another job board, it is worth noting that there is more information about the position on the West Mercia Police website, this will include the role profile.