Customer Service Assistant

3 months ago

Inverness, United Kingdom Aramark Full time

**Your Aramark journey starts here**:

- Are you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers?_
- Are you looking for a challenge on a flexible full time basis?_
- Want to join a cracking team and a business that has opportunities across the UK?_
- If the answer is yes, then read on._
We are currently recruiting for a **Customer Service Assistant **to be a part of our integral team at **Fort George, Ardersier, IV2 7TD**

This is a fantastic opportunity for an energetic customer assistant who is looking to work within a historic location, catering for military personnel on a daily basis.

**Perks of the job**:

- £11 per hour
- Full time 35 hours a week working 5 days out of 7, shifts ranging between 6.30am - 9pm
- Free meals on shift
- Life assurance & Pension scheme
- MyStaffShop discounts - including savings on your weekly supermarket shop
- Employee discount after passed probation period
- Cycle2Work Scheme & Refer a friend Scheme
- You will also be joining a great team, with fabulous career prospect and could lead to but to all sorts of opportunities - we LOVE to promote from within
- As we are passionate about developing our people from within, great training is provided, we do not look for experience, we need a good attitude and the willingness to learn.

**What you'll be doing**:
Our customers are at the heart of what we do, so exceptional customer service and driving customer loyalty is our main priority. To play an essential role in delivering this we are looking for a Customer Advisor to join our team
As a customer advisor, you will be responsible for delivering excellent customer service on the Shopfloor processing various transactions including different payments types, dealing with customer queries, maintaining the housekeeping of the department and any other duties associated with the role.
- Service of food and/or beverages to customers to the standards set by Aramark.
- Cleaning duties associated with service and related equipment and/or furniture.
- Preparation of service area and/or service points.
- Ensure all food hygiene regulations are adhered to.
- Correct storage of food items and equipment after service.
- Maintain personal hygiene, appearance, and uniform to company regulations at all times.
- To present an image at all times conducive to good customer relations.
- Comply and assist in the promotion and implementation of the company’s health and safety policy.
- Comply and assist in the promotion and implementation of the company’s equal opportunity policy.
- The job description may be altered from time to time to meet the changing needs and requirements of the company
- Although your main place of work will be Fort George Barracks, there is the opportunity to work locally for overtime at short term camps.

**Experience**:

- Previous hospitality experience desired but not essential
- A DBS check will be required for this role
- Full on the job training will be given.

**About Aramark**:
**Northern Europe - Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

**Northern Europe - About Aramark

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