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Meeting and Events/food and Beverage Assistant

4 months ago

Cardiff, United Kingdom Clayton Hotel Cardiff Full time

**Meeting and Events/Food and Beverage Assistant - Clayton Hotel Cardiff**

**We have a fantastic new vacancy for Meeting and Events/Food and Beverage Assistant in the excellent Clayton Hotel Cardiff.**

Clayton Hotel Cardiff is a 4 star hotel located in the heart of Cardiff city at the bottom of St.Mary’s Street. Location is everything at Clayton Hotel Cardiff, with the train and bus stations only a stone’s throw away and the city’s famous Principality Stadium only a short walk. Clayton Hotel is Cardiff’s largest hotel boasting 216 bedrooms, 7 modern meeting and conference rooms all with natural daylight and À la carte restaurant and bar, all with beautiful panoramic views of the capital city.

The Meeting and Events/Food and Beverage Assistant** **is a highly visibly role which demands extensive customer services skills, a high level of professionalism and willingness to handle all planning and adminstrative details of meetings and events within the hotel. You will also act as the Meeting and Events host/hostess on the actual Meeting/Event day; ensuring the delivery of effective & clear communication of any client requests. You will liaise with clients and the Hotel’s Food & Beverage/Meeting and Events Team; in order to prepare refreshements and set up facilties in line with the client expectations and Dalata Hotel Groups standards of product and service.
- To offer the highest level of guest service in all Meeting & Events and Food & Beverage areas, ensuring the agreed standards are achieved at all times.
- To work as part of the team, being aware of colleagues and their needs, and being flexible with working hours.
- To promote sales within the department and across the hotel.
- Develop and maintain relationships with all Meeting & Events clients and customers.
- To have knowledge of setting up, storage and safe handling and care of hotel Meeting & Event equipment
- Maintain good communication and work relationships in all hotel areas.
- Build strong relationships with Customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively.
- Ensure the Guest recieves an excellent standard of service at all times.
- Ensure all meeting rooms & relative public areas are set up & maintained to extremely high standard.
- Constantly evaluates condition of furniture, fixtures, equipment, food & beverage offerings, supplies and decor, etc and reports any concerns to management.
- Maintain a professional capacity whist dealing with phone queries
- To be available during all peak times for the hotel.

**Requirements**:

- Experience working with customers
- An excellent command of the English language
- Excellent organisational skills
- Experience working in a fast-paced environment
- Be a strong team player

The company provides amazing staff benefits:

- Free staff meal on duty
- Staff Discounted on hotel rooms
- Excellent training opportunities
- Excellent career opportunities

**About Dalata**:
Dalata Hotel Group - Ireland’s largest hotel group. As Dalata continues to grow and expand it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating over 400 jobs and investing over €110m in the Irish economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

A full job description can be sent, later in the process, or on request.

**_Dalata Hotel Group Plc is an Equal Opportunities Employer._