Support Worker

5 months ago

Edinburgh, United Kingdom The Action Group Full time

**Post**: Support Worker Service: Housing & Community Support Services (HACSS)

**Base**: The Action Group, The Prentice Centre, Edinburgh (or regional base as set by line manager)

**Line Managed by**: Team Manager

**Salary Range**:
**Unqualified-** £24,402,92 - £24,890,98 per annum pro rata

**Qualified**:

- £24,890,98 - £25,338,37 per annum pro rata

**Casual rate**: £12 per hour Sleepover rate (if applicable) £96 per night.

**Hours**: TBC with post holder (based on 39 hours working week)

**Main purpose**:
**About The Role**

**Specific Duties**
- Practice the TAG Key Worker system. For example, organising support plans / case
reviews as required for individual people we support with all relevant stakeholders, ensuring

effective handovers between staff, and maintaining records, case files etc.
- Promote the physical and emotional wellbeing of the people we support at all times
(eg. supporting people to maintain acceptable and adequate levels of self-care, carrying out

risk assessments, etc)
- Actively develop meaningful and trusting relationships with the people we support (eg.
helping people to gain insight into their own behaviour, attitudes and reactions)
- Encourage independence in all daily living activities wherever possible, and support
them with this only when necessary (e.g. housework, food preparation, household admin etc)
- Promote people’s hobbies, interests and activities, and encourage participation in all
aspects of community life. For support workers in the Children and Adults in Transition

Services this may include organising day trips and activities with young people as required, as

well as accompanying them to sporting activities such as swimming, and participating in these

activities as appropriate.
- Directly assist with the personal care as required
- Work with the people we support to maximize their ability to communicate effectively
and promote self-advocacy wherever possible
- Advocate on behalf of the people we support when needed (e.g. liaising with external
organisations regarding benefits, education, tenancy and employment etc)
- Work with relatives and carers of people we support (e.g. arranging support plans,
dealing with complaints and frustrations, etc) and help to ensure that relatives have a

significant role in the person’s life wherever possible and appropriate.
- Find out about the wide range of local services, amenities and organisations available
to people we support.
- Work with both individuals and groups of in all of the above, according to need
- Participate flexibly in the various shift work patterns required by the needs of the
people we support (including regular working outwith weekday office hours; for example, in

the evening and at weekends, where applicable)
- Regularly undertake ‘sleepover’ or ‘waking night’ duties where required
- From time-to-time, the postholder may be asked to cover short-term absences of
Support Workers in other teams

**General Duties (these are applicable to all The Action Group staff)**
- Read, and work in accordance with, TAG’s Mission, Aims & Objectives, and current
Business Plan
- Manage own work time effectively
- Keep on top of own paperwork and maintain effective and organised filing systems, as
appropriate to the specific job role
- Treat everyone with consideration and respect
- Ensure prompt, polite and clear communication (whether responding to a query from a
member of staff or a complaint from person we support)
- Keep up to date and comply with all applicable TAG policies and procedures (covering
everything from personal Health & Safety to Care Commission Standards)
- Promote and respect individual rights and responsibilities at all time
- Retain the highest standards of confidentiality, as appropriate to the specific role
- Assist your manager and other work colleagues as appropriate and whenever possible
- Take charge of own CPD (Continuous Professional Development) and contribute to TAG
maintaining the Investors In People standard
- Be responsible for own work life balance (e.g. taking annual leave at regular intervals,
etc)

**Required Criteria**
- PVG clearance
- Scottish Social Services Council (SSSC) registration or okay to register within 6 months of starting the job
- Right to Work in the UK
- Driving license

**Skills Needed**

**About The Company**

**Our History**

The Action Group was set up in 1976 by a group of parents and carers of people who had learning disabilities and other support needs. They began by campaigning for better services for the people they cared about in the local area of Leith and Restalrig. This group, who all lived in the north east of Edinburgh, took the name Area 5 Action Group from the Social Work Department’s area in which they lived.

**Providing and Improving Learning Disability Care for Over 45 Years**

The Action Group was, and continues to be, a membership organisation with the twin aims of campaigning for, and providing, good community car

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