Festival Sia Security Team Leader

7 months ago


Chelmsford, United Kingdom SAFECROWDS Limited Full time

**RESPONSIBILTIES**
- Help to manage a team of experienced SIA Licensed staff and stewards to ensure that they consistently uphold the highest standards of customer service and safety.
- Support effective communication between the company, the client, and the team to ensure all information is cascaded effectively.
- Collaborate with your team and the client to ensure compliance with licensing regulations and event-specific policies.
- Monitor and maintain a safe and secure environment for customers, staff, and property.
- Ensure that your team conduct all of their duties diligently and in accordance with relevant SIA regulations.
- Proactively check on your team’s welfare and work closely with them to ensure a smooth operation.
- Maintain constant vigilance to identify potential threats, unauthorised entry, or suspicious behaviour, and take the necessary actions to address them.
- Handle customer inquiries and concerns in a courteous and professional manner.
- Prevent and manage conflicts or disturbances effectively, ensuring a calm and safe atmosphere.
- Report incidents and write detailed incident reports as required.

**BEHAVIOURS**
- You are able to communicate effectively, both verbally and in writing, with your team, clients and the authorities.
- You can demonstrate your security expertise through your operational excellence and industry know-how.
- You are able to remain calm and adapt when working in high-pressure situations.
- You have a strong sense of responsibility and accountability.
- You are keen to learn and develop your skills in the security sector, and actively seek development opportunities.

**REQUIREMENTS**
- Valid SIA Door Supervisor License.
- Previous experience in both private security and supervisory roles.
- Level 3 Certificate in Spectator Safety Supervision would be beneficial.

**Job Type**: Part-time

Pay: £17.50 per hour

Expected hours: 8 - 40 per week

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- security management: 3 years (preferred)

Licence/Certification:

- SIA License (preferred)
- UK Driving Licence (preferred)
- UTR number (preferred)

Work Location: In person



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