Retail Sales Advisor

4 weeks ago

Sunderland, United Kingdom Brewers Decorator Centres Full time

**Retail Sales Advisor**

**Sunderland**

**40 hours per week over 5 days**

**Monday to Friday with Saturdays on a rota**

**Salary - £21,000 per annum plus pension and benefits**

We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Sunderland branch to provide exceptional service to our customers in our store. You will play a vital part in helping serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Our Sunderland store, which is the hub branch for the region carries an impressive range of trade and designer paints, wallcoverings and decorating tools and equipment. We have a great reputation for being the decorators first choice and for being the largest independent supplier of decorating materials around. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

A family run business for almost 120 years; we have a long history in our industry and have grown to over 190 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

**As a Retail Sales Advisor with Brewers, some of your responsibilities will include**:

- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store

**Who we are looking for to join our team**:

- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry

**In return we offer a comprehensive benefits package consisting of**:

- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service
- Free life assurance
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
- Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.

Other job titles associated with this role include Sales Assistant, Sales Advisor, Store Assistant, Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate

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