Maitenance Administrator

**Are you looking to build a career in administration or property services? A career developed on great training, in an inclusive challenging environment where your opinion really counts. Look no further....**

If you enjoy engaging with customers, have excellent communications skills and enjoy delivering great service we want to hear from you. If you enjoy building strong customer relationships with proven administrative skills and you are looking to make an impact in an innovative company, then we want to speak with you

**ludlowthompson, an independent market leading London Lettings and Estate Agent are looking for Maintenance Administrators to join our growing maintenance support team based in our central Apex Office, Worcester**

Duties are varied, supporting the whole business so enabling the ability to gain an insight into various roles in the company offering further growth and development.

**The Role**

Includes the following:
Building relationships with contractors and clients,

Ensuring that day-to-day repair requests are dealt with,

Providing quotations and invoices to contractors,

Ensuring all jobs performed are in accordance with landlord instructions,

Co-ordinating the Gas Check system with the contractor and landlord,

Updating our client database,

Customer services,

Various administration tasks,

If you have a desire to utilise strong communication skills and the ability to multi task this could be the perfect position for you to further develop a successful career in administration, property lettings, management, estate agency and customer services. Previous experience of working in the industry is not required.

**The Benefits**

ludlowthompson encourage a great working environment and strive for a like-minded team, following the company ethos 'Max Performance, Max Communication, Max Trust' and encouraging a thriving environment with:

- Competitive Salary
- Bonus/ Commission Scheme
- Quarterly and Annual Awards & Recognition
- Customer Service related Recognition and reward
- 28 days holiday (incl. statutory)
- NEST Pension
- Motivational working environment, IIP Gold Standard Accreditation
- Dedicated training areas
- In-house ARLA PropertyMark training, for industry recognised exams
- NVQ training opportunities, and higher qualifications to suit personal development plan
- Strong Induction programme
- Great Team, with buddy & manager based training and support

This role would be suitable for those having previous experience or having completed apprenticeships in Customer Services or Business Administration.

Apprenticeships are also available in similar roles, and should you be interested we already work with apprenticeship schemes to be able to support this. Other industry specific training is also provided leading to a recognised NFOPP (ARLA) qualification.

**Salary**: £19,500.00-£25,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location

Reference ID: Maintenance Admin - 08/03/23