Toilet Custodian

**Company name**:
**MITIE Clean Environments**

**Job Title**:
**Toilet Custodian**

**Reporting to (position)**

**Duty Manager**

**Work scheduile**:
**37.5 hours per week**

**10 vacancies on 06.00 - 14.00 shift, 8 vacancies on 14:00 to 22:00 shift, 7 vacancies on 22.00pm - 06.00am shift, working a 4 on 2 off roster all shifts include some weekend working. Flexible shift start/finish times.**

**Job objectives and responsibilities**
- **To work within the Airport Enviroment, carrying out their duties effectively and efficiently in accordance with contractual requirements.**
- **To follow the Company's Health, Safety and Quality procedures within the course of the role.**
- **To undertake successfully the training matrix specific to this role.**
- **To be able to obtain an Airport ID with 5 year checkable history**

**Main duties**
- **To ensure all equipment is kept clean, well maintained and is a safe working order, i.e. PAT Tested, etc.**
- **Perform regular cleaning and sanitisation of Airport restroom facilities, including toilets, urinals, sinks, floors, mirrors and fixtures**
- **Restock toilet paper, soap, and paper towels as needed.**
- **Empty trash bins and replace trash bags.**
- **Use appropriate cleaning agents and equipment to maintain a high level of cleanliness and hygiene.**
- **Report any maintenance issues or needed repairs in the restrooms, such as broken fixtures, leaks, or faulty equipment, to the appropriate department.**
- **Provide courteous and helpful assistance to restroom users, such as answering questions and directing them to facilities.**
- **Address any customer concerns or issues promptly and professionally.**
- **To have a full knowledge and understanding of the designated cleaning process, including the agreed work specification and time allocated to the each task.**
- **To complete tasks to an agreed level of cleanliness in line with the contract and relevant SLA's, carrying out all daily, weekly and periodic tasks as directed by Duty Manager/Management.**
- **To have a full working knowledge of all cleaning equipment, materials and approved chemicals used within the premises and to attend all necessary training to be enable to fulfil this requirement.**
- **To comply with the requirements of Health & Safety, other relevant legislation and premises policies.**
- **To log in and out using the agreed process, this must be an accurate record of the operatives contracted hours and reflect the start time and finish time on a daily basis.**
- **Mitie Employees will be expected to comply with the processes in line with the client's safe working practices and airport requirements and must ensure that other persons (Client's or other employees) abide by the same rules.**
- **To be aware of material expenditure and avoid unnecessary waste.**
- **To understand and observe MITIE PFI's and Client site rules at all times.**
- **To ensure that a high standard of personal hygiene is maintained and to give particular attention to hands/finger nails, hair care and general appearance. Shoes must be fully covered with tread and appropriate for the requirements of the role. Minimal jewellery to be worn for health and safety reasons (note - wedding ring and studs earrings are acceptable).**
- **To wear protective clothing (PPE) as issued.**
- **To observe all Company and Client statutory fire and safety regulations and to promote good safety habits and methods of work.**
- **To perform miscellaneous cleaning duties as apparent or as instructed by the Duty Manager/Management.**
- **To undertake any other related duties which are within the job holder's capability, according to the needs of the business and as directed by the Duty Manager.**
- **To carry out all duties within the premises including the use of rotary machine and all aspects of cleaning throughout the permises.**

**Person Specification**
- **Previous experience in custodial or janitorial work is preffered.**:

- **Knowledge of cleaning techniques, materials, and equipment.**:

- **Ability to handle cleaning agents and chemicals safely.**:

- **Excellent attention to detail and organizational skills.**:

- **Strong communication and interpersonal abilities.**:

- **Physical fitness and stamina to perform cleaning tasks.**:

- **A commitment to maintaining cleanliness and hygiene standards.**:

- **Willingness to work flexible hours, including evenings and weekends.**

**Working within the Mitie values and behaviours**

**People **Mitie is a people business. It's our people, and their drive to do their jobs to the best of their ability that makes us different.

**Trustworthy**
- We do what we say we will

**How we behave**
- We treat all colleagues with respect
- We challenge people when they don't do the right thing
- We welcome advice from anyone that might improve what we do
- We are open and honest
- We think safety and always follow rules for safe working

**Helpful**
- We go out of our way to make a difference

**How we b