Meeting and Event Sales Agent
3 days ago
All aboard and come and join the join the team today at Hilton Leeds City.
Based next to Leeds Central Station Hilton Leeds City are recruiting now for a Meeting Space Enquiry Handler to join the team.
*Do you want to work for the UK's #1 Great Places to Work 2021? If so, we have a world of opportunities available for you at Hilton Hotels and Resorts*
We are looking for positive and friendly Meeting Space Enquiry Handler to join our brilliant team. We have a variety of hours, contracts and shift patterns available.
A Meeting Space Enquiry Handler will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.
Within this opportunity we are able to offer flexi home/office working. You would be required to be in the office a minimum of 2 days a week.
**What will I be doing?**
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Manage an events schedule to maximise yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange Hotel show rounds for the pro-active sales team to undertake
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
**What are we looking for?**
A Meeting Space Enquiry Handler serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
- Demonstrated previous experience working in a customer service environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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