Customer Service Advisor

6 months ago


Manchester, United Kingdom the Best Jobs Full time

Position**:Customer Service Advisor - Banking**
Location: Heywood, Bury

**Salary**: £22,000 per annum
Working Hours: Monday - Friday

Are you a dedicated and customer-oriented individual seeking a rewarding career in the financial sector? Look no further Join our client's team at their Heywood branch in Bury, and become an integral part of their mission to provide exceptional banking services to the community.

**About Our Client**:
Our client has been a trusted pillar of the Heywood, Bury community for over 60 years. They take pride in offering a range of financial solutions that cater to customers' unique needs, ensuring their financial success and security.

Our client is in search of a motivated and personable **Customer Service Advisor** - Banking to join their Heywood branch. As a Customer Service Representative, you will play a pivotal role in delivering outstanding customer experiences.

**Your responsibilities will include**:

- Welcoming customers warmly and professionally as they arrive at the branch.
- Assisting clients with various financial transactions such as deposits, withdrawals, transfers, and bill payments.
- Offering information on our client's bank products and services to meet customers' financial goals.
- Ensuring accuracy in processing transactions and adhering to stringent security and compliance protocols.
- Resolving customer inquiries, concerns, or routing them to the appropriate department for resolution.
- Maintaining a clean and organised work environment to provide a welcoming atmosphere for customers.

**Qualifications**:

- High school diploma or equivalent; additional education in finance or related fields is a plus.
- Previous customer service experience, preferably in a banking or retail setting.
- Strong numerical skills and impeccable attention to detail.
- Excellent verbal communication skills, along with a professional and friendly demeanor.
- Capability to handle multiple tasks efficiently within a fast-paced environment.

**Benefits**:

- Competitive annual salary of £22,000.
- Standard working hours from Monday to Friday, allowing for a healthy work-life balance.
- Opportunities for professional development and growth within the organisation.
- Collaborative and supportive team environment.
- Ongoing training to stay abreast of industry trends and best practices.

**Application Process**:
If you're ready to embark on a fulfilling career journey as a Customer Service Representative - Banking with our client, we invite you to apply. Please send your up-to-date CV.

Join us in making a meaningful impact on the financial well-being of our community. Our client is committed to fostering an inclusive and diverse workforce.



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