Cloakroom Operatives

This is an exciting opportunity to work for The International Convention Centre & The Vox Venue, as we breathe life back into our venues and the wider events industry, at an exciting point where we are exceptionally united and driven to achieve success in our venues

We are looking for friendly, diligent, hard-working individuals to operate the cloakrooms across our ICC and Vox venues. Working on a casual basis, determined by event requirements, hours will be variable (early starts and late finishes), daytime and evening, across seven days a week.

As a **cloakroom operative**, your primary task will be to check in / out customers items, alongside having a knowledge of which events are taking place across the venue, to interact with and direct our customers effectively.

The portfolio of events you’ll have the opportunity work alongside will be wide ranging, from global congresses, televised events, corporate conferences, large scale exhibitions & hybrid events, to name but a few Events are our passion, regardless of shape or size and our venues are simply first class, in a city without limits.

**What’s needed from you**:

- Have strong literacy and number skills
- Have a polite and helpful manner and the ability to interact professionally with others
- Be honest, trustworthy and personable
- Be well organised
- Be reliable and responsible, with a “can-do” attitude
- Have previous experience of a fast moving, customer facing environment, with previous cloakroom experience (or similar) being advantageous
- Good level of physical fitness, as some lifting of luggage and other items, will be required
- Use of your initiative to recognise when additional tasks need completing
- The ability to work well in a team and support other team members as and when required
- The ability to deal with busy times calmly and professionally, in a fast pace, front line, customer facing environment
- A basic awareness of health and safety and manual handling principles

**What we offer**:

- Training for your role. We cannot train you to be you, but we can train you to be a skilled you
- We are always looking to Develop internally, so you can retire here
- Holiday is accrued at 12.07% of hours worked
- Complimentary onsite parking but not chauffeured
- A meal will be provided for all shifts over 5.5 hours trust me our food is immense
- Pension matching up to 7% and Life Assurance if eligible for pension and in pension plan
- We will provide you with a Life Assurance cover if you are actively contributing to the NEC group personal pension plan and have joined at the first opportunity or within 12 months of becoming first eligible
- Great Learning & Development program
- Employee Assistance Program
- Exclusive Discounts and many more great benefits

**Hours**: Casual basis to meet requirements of the events we host

**Closing date**: TBC

**In addition to interviews, competency assessments will form of the recruitment process.**

If it’s a yes to all the above, then we would love to hear from you

The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.